Director of Operations

Chick-fil-A Restaurants
Millsboro, DE, United States
$70K-$75K a year
Full-time

POSITION KEY RESPONSIBILITIES

  • Leadership and People Development : Develop and influence people as the primary focus
  • Business Operations : Maintain an organization-wide vision and business plan with the Executive Director
  • Performance Management : Hold all team members and leadership accountable to Chick-fil-A standards
  • Guest Experience : Maintain speed of service, cleanliness, order accuracy, and overall satisfaction scores
  • Financial Management : Responsible for financial return of the organization, including key metrics of food cost and labor cost

SKILLS & EXPERIENCE NEEDED

  • Fully capable of running the entire business independently
  • Proficient in opening and closing procedures, back-office operations, and computer applications
  • SERVSafe Certified
  • Strong communication and leadership skills
  • Ability to make timely decisions and take ownership of results
  • Enthusiasm for the Chick-fil-A brand and ability to promote brand loyalty

COMPENSATION & BENEFITS

  • $70-75K
  • Bonus : Quarterly bonus structure based on performance metrics
  • Health insurance plan
  • 401K Match
  • 10 days ago
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