Project Manager

Job Description

Job Description

We are looking for a skilled Project Manager to join our team sitting in EST time zone. This long-term contract position offers the opportunity to work closely with business stakeholders, ensuring seamless coordination and efficient handling of requests. Ideal candidates will bring a strong background in project management and excellent communication skills to support both technical and process-based initiatives.

Responsibilities :

• Manage the intake and organization of business requests, categorizing them into technical or project-based tasks.
• Collaborate with stakeholders to gather and analyze requirements for enhancement requests and system changes.
• Utilize ServiceNow to oversee ticket management and ensure timely resolution of straightforward requests.
• Develop and maintain documented processes and standard operating procedures to drive efficiency.
• Schedule and coordinate meetings or tasks related to incoming requests, ensuring alignment with project goals.
• Support HR technology initiatives by understanding and documenting requirements for systems like Workday or other HRIS platforms.
• Analyze enhancement requests to determine feasibility and alignment with business objectives.
• Facilitate communication between teams to ensure clarity and alignment on project deliverables.
• Create detailed documentation for requirements and processes to ensure consistency and scalability.
• Assist in change management efforts, including the development of comprehensive project plans and communication strategies.
• 3-5 years of experience in project or program management, with a focus on coordination and documentation.
• Familiarity with HR technology systems such as Workday or other HRIS platforms.
• Proficiency in using ServiceNow for ticket management and workflow tracking.
• Strong organizational skills and the ability to prioritize multiple tasks effectively.
• Exceptional communication skills to interact with stakeholders and document requirements clearly.
• Experience in developing and maintaining detailed processes and standard operating procedures.
• Knowledge of IT project management principles and methodologies.
• Ability to analyze business requirements and translate them into actionable plans.