Concentrix Sales Director, Cloud Contact Center - Salt Lake City, Utah
Responsibilities :
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
- Build and manage a healthy sales pipeline focused on driving revenue, adoption, and market penetration for Concentrix XP Contact Center within the US market.
- Lead a sales effort that includes teaming with Sales Representatives, Solutions Architects, Sales Engineers, and Partners, engaging at the CxO level with large enterprises.
- Drive engagement and interact at the CxO / VP level, leveraging a technical understanding to interact with developers and technical architects.
- Think strategically and analytically about business, product, and technical challenges.
- Build and convey compelling value propositions and work cross-organizationally to build consensus.
- Drive revenue and market share for Concentrix.
- Meet or exceed quarterly and annual revenue targets.
- Develop and execute against a sales plan.
- Maintain a robust sales pipeline.
- Work with sales executives in other Concentrix business units to extend reach & drive adoption of CCaaS solutions.
- Manage contract negotiations along with internal stakeholders.
- Develop long-term strategic relationships with key accounts.
- Drive growth of Amazon Connect partnership.
- Ensure customer satisfaction.
- Expect moderate travel.
Your Qualifications :
- A minimum of 7 years of technology-related sales or business development experience with direct field experience selling complex transformational technology solutions to Fortune 5000 companies.
- A bachelor's degree in engineering, computer science, or MIS is a plus.
- Prior experience working within the Software / Infrastructure / Platform / Contact Center (SaaS, IaaS, PaaS, CCaaS) space.
- Experience with Amazon Connect preferred but not required.
- Proven successful experience in closing complex software solutions.
- Excellent presentation and executive engagement skills.
- A self-starter that can thrive in a fast-paced, team environment.
- Strong leadership capabilities and a strong drive for results.
- Strong engagement and communication skills.
- Consultative selling experience.
- Ability to collaborate and influence in a win as a team environment.
- Resourceful and trusted advisor to customers and colleagues.
- Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills.
Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer.
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Sales Director, Cloud Contact Center
Concentrix Sales Director, Cloud Contact Center - Salt Lake City, Utah. Build and manage a healthy sales pipeline focused on driving revenue, adoption, and market penetration for Concentrix XP Contact Center within the US market. Lead a sales effort that includes teaming with Sales Representatives, ...
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