Sales Support Specialist

Job Description

Position Description

Sales Support Specialists assist the Sales Team in data entry processes to create more time for sales teammates to focus on sale-centric duties.

Sales Support Specialists will support a regional group of teammates including multiple Outside Sales Representatives, Estimators, and Sales Managers.

RESPONSIBILITES :

Data entry into CRM software programs to log and update :

Company profiles

Contact profiles

Sales Opportunities

Events & Activities

Initiate outbound phone calls to customer offices to :

Enroll Penhall Company into customer bid lists.

Source information about target job titles.

Schedule Lunch & Learn presentations for sales team.

Discover payment issues for outstanding items listed on AR reports

• Complete prequalification forms to register / qualify Penhall Company as a contractor or supplier to receive Requests for Bid.
• Initiate outreach efforts to help sales team qualify potential leads and to schedule appointments with customers on behalf of the sales representative.
• Use Takeoff & Estimating software to read construction drawings and vet bid opportunities that will be assigned to Outside Sales Representatives.
• Assist Outside Sales representatives in completing Penhall forms & processes to :

Creating new customer accounts.

Upload documents into Contract Works

Generate Proposal Templates using the CRM.

Generate Dispatch Tickets using the CRM.

Gathering field ticket details.

• Help OSR maximize daily sales call route efficiency.
• Generate reports on sales Key Performance Indicators.
• Identify potential bid opportunities using online bid management software.
• Communicate with Outside Sales Representatives, Regional Sales Managers, and Branch Managers to identify growth opportunities in expanding services and across geographies.
• Use Takeoff & Estimating software to complete takeoffs for bid opportunities.
• Estimate opportunities and prepare proposals for review by Branch Managers.

Position Requirements

EDUCATION & EXPERIENCE :

Degree is preferred (although additional industry experience may be considered in Lieu of degree).

1 2 years work experience (preferably in construction / industrial services).

JOB REQUIREMENTS & QUALIFICATIONS :

• Excellent computer skills.
• Excellent verbal and written communication skills.
• Must have the capability to operate Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Must be organized with good time management skills, self-starter.
• Strong customer service skills.
• Must perform work accurately and with a sense of urgency and integrity.
• ConstructConnect experience will be given significant consideration throughout the interview evaluation process.
• Excellent math skills will be given significant consideration throughout the interview evaluation process.
• The ability to read construction drawings will be given significant consideration throughout the interview evaluation process.
• The ability to complete quantity takeoffs will be given significant consideration throughout the interview evaluation process.
• Standard drug screens, driving record & background checks will be performed

Position Instructions

Since 1957, Penhall has been the premier provider of concrete services to the United States and Canada for a wide variety of industries.

It all began with Leroy Penhall's realization of an opportunity during Anaheim, California's "Orange Grove Development Boom" of the 1950s.

He purchased his first gas-powered diamond saw, which allowed him to carry out concrete work with accuracy and speed. Penhall has since grown to offer a comprehensive selection of concrete services, including scanning, cutting, sawing, breaking, and removal.

Equal Opportunity Information