Sr. Account Manager (Japanese-Bilingual)

Japanese-English bilingual Sr Account Manager to expand business for TTS-US with its most important clients in North America region.

The Sr Account Manager who works in this role will be responsible for obtaining and maintaining long 1 term key customers by comprehending their requirements.

The Sr Account manager will be engaged in a variety of tasks including Sales, Business development, Account ownership, Project Management, Coordination, Relationship management, Negotiation, Vendor Management, Account Hunting, Account Farming / Mining.

Responsibilities :

• Support creation and implementation of a strategy designed for the growth of the business.
• Business Development with Toyota and Toyota Group companies for TTS US IT services.
• Building Proposal for Key projects for Toyota and Toyota Group companies aligning it as per customer need.
• Scheduling Internal / External sync with stakeholders.
• Maintaining strong relations with Key personnel from Toyota.
• Acquiring a thorough understanding of Toyota needs and requirements for existing and new business services.
• Expanding the relationships and business portfolio with Toyota continuously proposing services and solutions that meet their objectives.
• Serve as the link of communication between Toyota, TTS internal teams and other region Stakeholders.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Prepare regular reports of progress and forecasts to internal and external stakeholders.
• Manage accounts from a sales relationship perspective and be responsible for end-to-end sales cycle.
• Vendor / Partner management for Joint delivery of Services to Toyota.
• Team expansion for technical project.
• Analyze financial statements, sales, and other reports and performance data to measure productivity and goal achievement and to determine areas in which improvements are required.
• Assist corporate department, company executives, and any other members including suggestions to expand all possible revenue opportunities or efficiency.
• Communicate strategy and results to stakeholders and team members
• Build collaborative team environment.
• Ensure clarity around priorities and goals for all functional areas.
• Continue upskilling with cutting edge technology to engage customer stakeholders for new business / services.

Attribute & Skills :

• Excellent sense of ownership.
• Excellent oral, written communication skills, good presentation skills with focus on effective
• information sharing with all stakeholders.
• Excellent organizational and good Interpersonal skills- Coordinate with multiple Stakeholder.
• Deadline driven & Self-motivated.
• Experience in MS Excel, MS Word, MS Powerpoint,
• Prior account management / direct sales experience in IT company handling IT client.
• Excellent time management skills.
• Problem solving skills.

Requirements

Qualifications :

• Bachelor's Degree and a minimum of 4-12 years of professional experience in IT sales and / or business development and expansion.
• Japanese- English bilingual. With Strong English communication.
• IT sales knowledge and customer service.
• Bilingual (Japanese & English) Minimal to no supervision needed.
• Able to lead, learn, and support account managers and management and maintain positive working environment.
• Detail orientated and highly attentive to commitments and schedules.
• Ability to create, implement, and enforce standards and processes to others.
• Strong written and oral communication and presentation skills.
• Extensive experience with Microsoft Office tools (Excel, PowerPoint, SharePoint) and with web 1 based business applications.
• May handle confidential information and must exercise high level of integrity and discretion at all times.
• Must be reliable, on-time and able to complete tasks by target and maintain a professional work ethic & demeanor in all interactions.

Other Duties :

• Travel Needs : 20-25%, & occasionally working on Weekends if needed for some urgent projects / tasks.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.