Job Description
Job Description
We are in search of a dedicated Receptionist to join our team in New Hope, Minnesota. The role involves greeting customers, handling calls, transferring calls to the correct departments, and some administrative tasks.
This role offers a unique opportunity to contribute to our team's efficiency by providing excellent customer service in a dynamic work environment.
Responsibilities :
- Greet customers and answer incoming calls in a professional and timely manner
- Transfer incoming calls to the correct departments as necessary
- Assist in creating gift boxes for customers
- Undertake excel projects occasionally, including looking over customer numbers and making corresponding calls
- Ensure job numbers match across different platforms and documents
- Provide face-to-face customer service by going above and beyond to meet customer needs
- Proactively take on additional tasks and responsibilities to support the team
- Maintain a reliable and consistent presence at the front desk
- Proficiency in performing receptionist duties including managing front desk operations and greeting visitors
- Experience in answering inbound calls in a professional and courteous manner
- Proficiency in Microsoft Excel for data entry, record keeping, and report generation
- Knowledge of administrative office procedures and systems such as managing files and records
- Strong customer service skills to ensure a satisfactory experience for all visitors
- Excellent communication skills, both verbal and written, for effective interaction with clients, employees, and management
- Proven ability to handle sensitive information with discretion and maintain confidentiality.
To be considered for the role you must have an active profile set up with Robert Half Customer Service and Administrative Practice Group - please contact us at (952) 473-0442 and we will coordinate a time with you for a registration interview.
If you are already active and registered, please apply and call us to discuss the role further. Please know that all new applicants will have to provide two supervisory references in order to be considered eligible for opportunities.
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