Counter Sales Manager

Salary & Bonus & Car Privileges

Fox Rent A Car is a subsidiary of Europcar Mobility Group USA, a significant player in the USA mobility markets. Europcar Mobility Group USA's mission is to be the preferred Mobility Service Company in the USA by offering attractive alternative solutions to short-term rentals and long-term vehicle usage, with a growing range of mobility-related services.

Do you thrive in a fast-paced environment, love sales, and are passionate about leading teams? Fox Rent-A-Car, a division of Europcar Mobility Group, is looking for an energetic Counter Sales Manager to drive revenue growth, oversee our Rental Agent team, and deliver exceptional customer experiences at the rental counter.

Key Responsibilities :

• Lead & Develop Sales Team : Coach and mentor a team of Rental Agents, ensuring they meet and exceed sales goals using our proven 6-step sales process.
• Sales & Revenue Growth : Drive monthly revenue growth by implementing strategic sales initiatives, assessing agent performance, and providing technical sales support when necessary.
• Hands-on Counter Oversight : Be present at the rental counter most of the time to assess the effectiveness of agents, address their challenges, and ensure smooth operations.
• Customer Issue Resolution : Walk the counter line to resolve customer concerns proactively. You occasionally work the counter during high demand or set an example for the team.
• Maintain Team Energy & Motivation : Foster a positive, vibrant work environment by delivering constructive criticism, keeping the team engaged, and bringing an energetic and supportive attitude to ensure collective success.

Additional Duties :

• Oversee the Rental Agent counter, ensuring adherence to the 6-step sales process and delivering technical sales support to enhance team performance.
• Resolve any counter-related issues that arise, maintaining a focus on customer satisfaction.
• Provide regular assessments of agent performance, offering guidance and support to help them succeed.

Qualifications :

• 3+ years of proven experience in sales leadership within a competitive environment.
• Strong skills in relationship-building, negotiation, and closing sales.
• Ability to give constructive criticism and maintain a positive, motivating presence on the team.
• Experience driving revenue growth, meeting sales targets, and multi-tasking in a fast-paced environment.
• Must possess a valid driver's license with a clean driving record.

We offer :

• Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus
• Company-paid Life Insurance
• Company paid AD&D Insurance
• Flexible spending account
• Parental leave
• Employee assistance program

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team.

All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

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