Overview
ConGlobal is the industry-leading provider of intermodal rail terminal services, auto loading and unloading and container depot services.
We take pride in consistently delivering superior and reliable service, a broad scope of services and an exemplary safety record.
We’re currently seeking a Customer Service Representative.
The CSR's primary role is creating and fostering a strong relationship between ConGlobal and our Customers.
Responsibilities
Customer Service Representative
- Maintains accurate records of customers’ equipment inventory and relevant activities
- Develops and maintain effective, professional communications with customers
- Maintains accurate records of all inbound and outbound equipment
- Inputs repair estimates for Owner of equipment
- Obtains requisite approvals from Leasers and / or Owners
- Schedules equipment surveys
- Adjusts repair estimates per instructions from surveyor / owner / leaser
- Updates TEC when equipment is repaired
- Prepares billing paperwork for repaired units daily
- Responsible for monthly storage and handling billing reports
- Coordinates scheduling of on-hires with yard supervisor
- Works with shop supervisor to prioritize equipment repair
- Updates TEC system with sales equipment repairs and movement
This is an exciting time at ConGlobal and we’re growing our team! We offer full-time employees the following; career growth, competitive compensation, benefits, 401K & vacation.
Qualifications
- Must have a high school diploma or equivalent education
- Should be computer literate familiar with Microsoft software
- Energetic and customer driven
- Good organizational skills
- Effective verbal and written communications
- Courteous customer communication skills
- Must have a valid driver’s license
- Consistently exhibits satisfactorily levels of performance
- Hours are Monday-Friday 7am-5pm
Customer Service Representative - Remote
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Virtual Customer Service Representative
As a Virtual Customer Service Representative specializing in travel you will be at the forefront of providing exceptional customer service experiences to travelers assisting them with inquiries bookings and ensuring their travel needs are met. Join our team as a Virtual Customer Service Representati...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Virtual Customer Service Representative
As a Virtual Customer Service Representative specializing in travel, you will be at the forefront of providing exceptional customer service experiences to travelers, assisting them with inquiries, bookings, and ensuring their travel needs are met. Join our team as a Virtual Customer Service Represen...
Customer Service Representative - TurboTax (WFH) Receive $300 bonus for 5 days of training
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Now Hiring - Customer Service Sales Representative
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Sales Representative - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer s...
Customer Service Representative
We have immediate opportunities for Customer Service Representatives. At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication ...
Customer Service Representative
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Senior Customer Service Representative
In the role of Senior Customer Service Representative, you will be responsible for answering inbound calls from policyholders and their representatives that have questions regarding an existing Long Term Care policy. Excel at customer service (minimum 1 year experience, preferably in a call-center e...
Virtual Customer Service Representative
As a Virtual Customer Service Representative specializing in travel, you will be at the forefront of providing exceptional customer service experiences to travelers, assisting them with inquiries, bookings, and ensuring their travel needs are met. Join our team as a Virtual Customer Service Represen...