Patient Scheduling &Service Assistant

Provides front-line support for patient scheduling, reception and office coordination for efficient and orderly department operations. Schedules patient appointments, enters patient data, completes filing / scanning / record maintenance tasks, and supports medical staff in providing patient care by assisting in patient / specimen / medication transport, maintaining room and office supplies and attending to routine patient needs.

PRINCIPAL JOB FUNCTIONS :

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• Commits to the mission, vision, beliefs and consistently demonstrates our core values.

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4. May perform opening and closing tasks related to the department as assigned. (N / A to Labor and Delivery)

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6. Registers incoming patients in person, initiating the medical record and patient account; obtains and data enters patient demographic and financial information in the Medical Center computer system; ensures data integrity, completeness and confidentiality.

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9. Reviews outpatient orders received from physician and / or physician staff, follows up on incompleteness; uses orders to transcribe into the medical center computer system and initiates the scheduling process as identified. (Patient Access, Specialty Clinic)

10. Assists in the transportation of patients, patient records and / or patient specimens / medications as requested; may obtain and / or deliver medications (drugs or biological) to appropriate patient-specific medication drawer, medication room or to medical staff. (N / A to Patient Access)

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14. Attends hospital workshops, seminars, meetings and inservices to promote continuous self-development.

15. Performs a variety of clerical tasks which may include typing, recording / transcribing meeting minutes, alphabetizing, filing, photocopying or stuffing envelopes; sorts and routes incoming faxes / department mail and delivers out-going department mail to mail room.

16. Maintains patient logs, unit records and generates reports as requested.

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19. Assists clinical staff in rooming patients, obtaining and documenting vital signs, answering call lights and obtaining procedural consents. (Cardiac and Vascular Services, Specialty Clinic)

20. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

21. Participates in meetings, committees and department projects as assigned.

22. Performs other related projects and duties as assigned.

(Essential Job functions are marked with an asterisk "

EDUCATION AND EXPERIENCE :

High School diploma or equivalency required. Minimum of two (2) years experience in a medical office or medical-related patient accounts or registration experience required. Medical Terminology training / education preferred.