Description
This role is based out of our Bethlehem, PA location.
Position Summary :
The Product Specialist, ABEC Advanced Therapy is responsible for advancing ABEC’s products for the Advanced Therapy Medicinal Products (ATMP) development and manufacturing market.
This externally-focused position leverages knowledge of ABEC products, industry needs, customer applications, and ABEC competitors to develop customer partnerships and drive top line revenue growth.
The Product Specialist develops product messaging that effectively demonstrates ABEC product value and differentiation, establishes and supports customer evaluations, and provides feedback to the Advanced Therapy Product Team to inform product development and product management.
Responsibilities :
- Support the market-facing activities for ABEC’s Advanced Therapy Bioreactor (ATB) products including sales, applications, marketing, and service.
- Act as primary customer interface for sales opportunities. Evaluate potential for partnerships / beta sites / trials. Develop and deliver proposals.
- Support marketing of the ATB products by providing product marketing content and presenting the product. Create effective content, including product presentations, white papers, conference presentations, website content and scientific publications.
- Team with ABEC technical functions including Engineering, Design, Automation, and Advanced Therapy Product Team to produce the appropriate technical content.
- Develop sales tools and deliver product training to Sales and Applications.
- Systematically gather, document, and report competitor capabilities and activity, as well as ABEC product differentiation versus competitors.
- Systematically gather, document, and report relevant cell therapy customer and industry information to support ongoing product and market strategy.
- Provide engineering and technical support to Advanced Therapy Product Team on an as-needed basis.
- Execute other tasks as assigned.
- Will play an active role in identifying and driving Continuous Improvement (CI) opportunity.
Qualifications :
- Minimum years’ upstream and / or downstream bioprocess experience in pre-clinical, clinical, and / or commercial manufacturing environments.
- Minimum 5 years’ customer communication experience in technical sales and / or service.
- In-depth understanding of cell and molecular biology as applied to bioprocessing, preferably with different product modalities (cell & gene therapy, monoclonal antibodies, DNA medicines, vaccines).
- Experience with bioprocess equipment design and operation.
- Strong analytical abilities and strategic planning skills.
- Excellent verbal and written communication skills.
- Ability to effectively drive activity in a matrixed organization.
- BS Degree in engineering or a biological science.
- Ability to travel globally.
- Awareness of and prior experience with implementing Continuous Improvement (CI) a plus.
- Prior Lean / Six Sigma experience a plus.