Administrative Specialist II - H (Animal Control Division)

The City's Police Department is seeking a skilled Administrative Specialist II (hourly) to join our Animal Control Division.

Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.

In this role, you will provide comprehensive administrative support, including managing animal licensing, processing permits, and handling public inquiries.

Key responsibilities include issuing licenses and permits, preparing reports, assisting with administrative hearings, and managing cash transactions.

You will also support the division’s social media presence and develop educational materials.

If you are detail-oriented, are passionate about community service, and enjoy providing exceptional administrative support, we encourage you to apply for this exciting position.

For more information about the Palo Alto Police Department's Animal Control Division, please visit : https : / / www.cityofpaloalto.

org / Departments / Police / Animal-Control.

Ideal Candidate Traits :

• Strong organizational and communication skills
• Attention to detail and accuracy in processing information
• Proficiency in office software and social media
• Customer service experience and problem-solving ability
• Flexibility to work weekends or special events

This is an SEIU Hourly (limited-benefits) position that is budgeted to not exceed 1,000 hours per fiscal year. The number of hours per week and schedule will be determined based on assignment.

In lieu of providing a medical plan, the City grants a medical stipend of $3.80.

Essential and other important responsibilities and duties may include, but are not limited to, the following :

• Manages animal licensing program. Issues, renews, and processes dog licenses for Palo Alto and partnering agencies.
• Issues and renews livestock and other types of permits, processes permit applications.
• Issues monthly renewal notices and prepares reports.
• Issues administrative citations for licensing or permitting non-compliance.
• Assists with administrative hearings. Issues and coordinates hearing notices and schedules.
• Receives and deposits cash, checks, and credit card charges according to City of Palo Alto cash handling procedures.
• Monitors and purchases office supplies in accordance with City procedures and authorized budget.
• May work weekends or special events to represent Animal Control in the community.
• Assists the division with their social media presence.
• Performs other duties as directed by the Lead Animal Control Officer or Police Captain related to the programs and activities of the Animal Control Division.

Sufficient education, training and / or work experience to demonstrate possession of the following knowledge, skills, and abilities which would typically be acquired through :

• Experience working with the public under emotional situations
• Experience in the animal field, and knowledge of dogs and the care and handling of animals.
• 2 years’ experience in an administrative capacity preferred.
• High School graduate or GED preferred.

Special Requirements :

• Must successfully pass a modified law enforcement background investigation, consisting of completion of a Personal History Questionnaire, fingerprint check for criminal convictions, and polygraph examination.
• Must be willing to report to the workplace and work off-business hours and occasional weekend or holidays shifts.

Selection Process :

• Applicants will receive recruitment status notifications via email (governmentjobs.com account also has notification status updates).
• Applicants will be screened throughout the posting process and highly qualified candidates may be invited to interview at any time.
• The screening process for this position typically may include a virtual recorded interview and / or panel interviews preceding final interviews with the hiring manager or their designee.

Technical Support :

Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6 : 00 AM and 5 : 00 PM Pacific Time, Monday - Friday.

Working Conditions / Physical Requirements :

This is primarily an office position, non-public facing. The majority of interactions with the public will be telephonic or electronic.

The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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