Job Overview : We are seeking a dedicated Care Coordinator, a pivotal role in our home care agency, to assist us with patients enrolled at Georgina Home Care.
You will be responsible for consulting with patients and determining their needs, developing care plans, coordinating patient-care services, and ensuring quality assurance.
The successful employee will be compassionate, a key quality in our patient-centered approach, knowledgeable about healthcare practices, and able to provide exceptional customer service.
Responsibilities and Duties :
- Case Load of 35 - 45 clients
- Provides coverage for call-outs, new clients, sick, vacation, and long-term leave.
- When a change of caregiver is done, do a case acceptance form.
- Communicate with caregivers, clients, and case managers regarding changes to the client's health, schedule, and caregiver.
- Hospitalization : Report to everyone on the client's care team and fill out a form.
- 10 Day courtesy call when there is a staff change
- Communicate with all departments about caregivers and times for corrective action and payroll purposes.
- Complete Intakes for new clients
- Conduct Home Visits for clients
- Sandata Maintenance : Update schedules and ensure caregivers are clocking in and out.
Qualifications :
- Associate degree in related fields or three years of experience.
- Bilingual - proficient in two languages (doesn't have to be Spanish)
- Sandata Experience Preferred
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