the basics What is TransAm Trucking?
TransAm Trucking, Incis a full truckload refrigerated trucking company specializing in hauling time and temperature sensitive products.
We have been in business since 1987 and have enjoyed a steady, controlled growth over the years. We strive to deliver the best driver, employee, and customer experience through our core values of empowerment, innovation, and consistency.
By listening to our drivers, employees, and customers, we endeavor to create a better trucking company.
the role the Customer Service Manager is responsible for...
- Supervising, monitoring activity and providing direction to direct reports
- Training new team members, while ensuring development of current staff
- Analyzing customer feedback and service trends to identify areas for improvement
- Working with internal departments to address customer issues and improve service
the requirements This will be a perfect fit for you if...
- You possess strong leadership and team management capabilities
- You are an effective and professional communicator, both via phone and electronic messaging
- You are able to stay organized and multi-task in a fast-paced environment
- You would be described as "customer-centric" with a mindset of commitment to great service
the details What are the hours, pay, and location?
- This is a full-time position working Monday-Friday, daytime hours
- Pay is based on experience and starts at $70,000
- TransAm is based in Olathe, KS
the perks What's in it for you?
- A casual work environment with a collaborative atmosphere
- Full benefits package, including Health, dental, life, and disability insurance coverages
- 401(k) plan with discretionary company match
- Paid Time Off that increases with tenure
- Discounted tires and gym memberships
the next step Does this sound like a match for you?
Apply now by submitting your resume and completing an online application. A member of our recruiting team will review your resume and reach out to schedule a phone screen if your qualifications match our requirements.
Due to the high volume of applications received, TransAm is unable to provide updates on individual application status.
TransAm is committed to the principles of equal employment opportunity and nondiscrimination.
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