Job IT Technical Support
Location - Alhambra, CA 91803
Duration 12 Months
Opening 4
Work shift ranges from 6 : 30 AM to 6 : 30 PM (M-TH or T-F)
Pay Rate- $24 / hr.
California Resident Candidates Only. Work is expected to be done ON SITE, and interviews will be conducted in person. Work schedule will be 4 / 40, 10-hour day within the M-TH or T-F work schedule at the discretion of the program manager.
Work shift ranges from 6 : 30 AM to 6 : 30 PM
Position Description :
The Information Technology (IT) Technical Aid works under the supervision of professional information technology staff to provide basic support services and assistance;
perform routine information systems related tasks in a centralized IT organization.
- The IT Technical Aid will provide support to systems customers and / or to departmental staff for a variety of IT related issues including the identifying, tracking, documenting, researching, and resolving job issues or problem calls, and will follow specific procedures for escalating high priority issues, when required
- Support IT professionals by performing routine systems testing and production work, including validating user manuals, procedures, and other instructional materials
- Will work on medium size office grade printers and high-speed commercial printers as needed
- Should be capable of lifting office supplies and equipment of up to twenty pounds.
- Assist in the installation, configuration, maintenance and troubleshooting of information technology devices including personal computers, video display terminals, printers, cabling and other hardware.
Skills Required :
The IT Technical Aid will possess knowledge and experience in customer service; decision making; organizational awareness;
problem solving; oral communication, speaking and writing; troubleshooting hardware and software issues.
Skills Preferred :
- Previous experience in a technical support role.
- Good communication skills and a customer-oriented approach.
Experience Required :
Two (2) years of highly specialized clerical experience involved in an information systems environment including the use or installation of desktop software and / or operating high-speed commercial printers.
Education Required :
A high school diploma or equivalent.
Education Preferred :
CompTIA A+ certification or equivalent.
IT Technical Support
The IT Technical Aid will provide support to systems customers and/or to departmental staff for a variety of IT related issues including the identifying, tracking, documenting, researching, and resolving job issues or problem calls, and will follow specific procedures for escalating high priority is...
IT Technical Support
The IT Technical Aid will provide support to systems customers and/or to departmental staff for a variety of IT related issues including the identifying, tracking, documenting, researching, and resolving job issues or problem calls, and will follow specific procedures for escalating high priority is...
Freelancer/ IT / Desktop Support/ Help Desk/ Field Support/ IT Consultant/ Technical Support
Ability to communicate regarding technical issues with clients. Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop...
IT Technical Support I
This Technical Support I will be responsible for providing tier 1 support for low to medium-complexity issues and facilitating and communicating service outages (planned and unplanned). It’s why we commit to supporting our people not just in their professional growth, but also in their ability to le...
Freelancer/IT /Desktop Support/ Help Desk/ Technical Support/ Field Support Engineer (Brea) (Dispatch/On Demand/On Call)
Ability to communicate regarding technical issues with clients. Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop...
IT Technical Support (LS Software Engineer 1)
It’s how we are built – with the best people in the industry, with the reach and expertise to help at any and every step of the project, and with a heart-led approach that puts quality and safety at the center of everything we do. IT Technical Support (LS Software Engineer 1) . Depending on your emp...
Desktop Support Technician
We are currently seeking a Desktop Support Technician to join our team in Los Angeles, California (US-CA), United States (US). The Desktop Support Technician willbe responsible for performing various managed client services for a strategic customer. Support thin clients, mobility devices, desktops /...
Level II IT Technician: On-site & Remote Support Position
Level I - II IT Technician: On-site & Remote Support Position. Level II Technician providing on-site and remote support. Along with technical skills, we are seeking a candidate capable of multi-tasking, working under pressure, meeting deadlines, taking the initiative to complete tasks, and having gr...
Desktop Support Engineer
Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role. Hardware and software troubleshooting on desktop/laptops with Windows and Mac OS. ...
IT System Administrator- Onsite & Remote Support (MSP)
The IT System Administrator- Onsite & Remote Support (MSP) will be responsible for escalations on the helpdesk, assisting with projects such as migrations, and serve as a trusted advisor to clients when on site. The IT System Administrator- Onsite & Remote Support (MSP) will be looked at as the tech...