Merchandising Manager, Z-Commerce/3P

Welcome! You made it to the job description page!

At Zappos, we look for people who will show up as their whole self because we value diversity and inclusion, as well as people who enjoy fun and maybe even a little weirdness.

So be sure to check on whether you’re aligned with our company values and culture. If you think you can see yourself delivering WOW as a member of the Zappos family, then check out the job description below!

Company Culture is at Our Core

Our are more than just words, they're a way of life. We know that companies with a strong culture & a higher purpose perform better in the long run.

Do our values speak to you?

1. Deliver WOW Through Service

2. Embrace and Drive Change

3. Create Fun and A Little Weirdness

4. Be Adventurous, Creative, and Open-Minded

5. Pursue Growth and Learning

6. Build Open and Honest Relationships With Communication

7. Build a Positive Team and Family Spirit

8. Do More With Less

9. Be Passionate and Determined

10. Be Humble

Company Perks : Quick Reference

Zappos pays 100% of every employee’s medical, dental, and vision benefits.

Zappos pays 100% of 12 therapy, mental health, or coaching session annually.

A multitude of benefits and incentives to stay mentally and physically healthy and fit.

Meaningful assistance programs like professional development, mentoring, and 401k with employer contribution.

Paid time off for life, vacations, staycations, and rest.

A generous Zapponian discount program.

Make an impact through volunteer adventures and other community programs.

Want to have some fun, too? Yes, please! Enjoy team building, family spirit, and plenty of room to recharge!

Zapponian noun employee of Zappos . You are self-motivated. You think like an entrepreneur, constantly innovating and driving positive change, but more importantly, you consistently deliver mind-boggling results.

Bold adjective not afraid of anything . A role at Zappos is an opportunity to be a part of something different. To go bold.

We’re a company that isn’t afraid to take risks and question the status quo. Oh yeah, we like to have fun too.

Perks noun the good stuff you get for working hard . Zappos pays 100% of your medical, dental and vision premiums. Primary care visits, dental exams, eye exams and generic prescriptions are all free.

Plus matching 401k, life coaches, orthodontic benefits, and more. And don’t forget, an unlimited 40% discount.

1990s noun a decade we love, but no longer live in . Old school cover letters are so 1990. Want to show us who you really are?

Create a video cover letter. A flash mob, a comedic monologue whatever showcases your passion for Zappos and the work you’d be doing! Videos are not required, but if you create it, we’ll watch it.

Scout noun you're a recruiter, too . As a Zapponian, we’ll ask that you always keep your eye out for great talent to join our family.

Consider yourself an extension of the recruiting team, scouting for the best people to grow our company.

Job Description :

Zappos is seeking a dynamic and results-driven Manager of 3P Marketplace Sales and Brand Acquisition to join our team. In this role, you will be responsible for driving sales on Zappos through third-party marketplace channels, particularly on Amazon's FBA platform, while also spearheading efforts to onboard new brands onto the Zappos platform.

Key Responsibilities :

1. Develop and execute strategies to maximize sales performance on third-party marketplace platforms, with a focus on Amazon's FBA.

2. Monitor marketplace performance metrics, including sales, traffic, conversion rates, and profitability, and implement initiatives to optimize results.

3. Collaborate cross-functionally with internal teams, including Marketing, Merchandising, and Operations, to ensure alignment of marketplace initiatives with overall business objectives.

4. Build and maintain strong relationships with key stakeholders at third-party marketplace platforms to leverage promotional opportunities and drive growth.

5. Lead the identification, evaluation, and negotiation of partnerships with new brands to expand Zappos' product assortment and enhance the overall customer experience.

6. Develop and implement a pipeline management process for brand acquisition, including prospecting, outreach, pitch presentations, and contract negotiation.

7. Stay abreast of industry trends, competitive landscape, and emerging technologies in e-commerce and marketplace management, and provide insights and recommendations to inform strategic decision-making.

8. Collaborate with the Marketplace Operations team to ensure seamless integration of new brands onto the Zappos platform and provide ongoing support to optimize their performance.

Qualifications :

1. Bachelor's degree in Business, Marketing, or related field; MBA preferred.

2. Minimum of 10 years of experience in e-commerce, marketplace management, or brand acquisition, preferably within the retail or footwear industry.

3. Proven track record of driving sales growth and achieving targets on third-party marketplace platforms, particularly Amazon's FBA.

4. Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.

5. Excellent communication and negotiation skills, with the ability to build and maintain relationships with internal and external stakeholders.

6. Strategic thinker with the ability to develop and execute innovative initiatives to drive business results.

7. Highly organized with strong project management skills and the ability to manage multiple priorities in a fast-paced environment.

8. Passion for retail, e-commerce, and the footwear industry, with a customer-centric mindset.

Join Zappos and be part of a dynamic team dedicated to delivering exceptional experiences to our customers while driving growth and innovation in the e-commerce space.

Apply now to make an impact and help shape the future of retail!

The Fine Print

Applicants must be authorized to work for any employer in the Zappos is unable to sponsor or take over sponsorship of an employment visa for applicants at this time.

To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.