IS SUPPORT TECH

Job Description

Responsibilities

One of the nation?s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance.

Steadily growing from a startup to an esteemed Fortune corporation, UHS today has annual revenue nearing $ billion. In 7, UHS was recognized as one of the World?

s Most Admired Companies by Fortune; ranked # on the Fortune , and listed # in Forbes inaugural ranking of America?s Top Public Companies.

Our operating philosophy is as effective today as it was years ago : Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than , employees and through its subsidiaries operates more than acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.

S. Virgin Islands and the United Kingdom. Texoma Medical Center, a -bed acute care facility has been providing quality health care to the residents of North Texas and Southern Oklahoma since 5.

Our main campus is located in Denison, Texas, approximately one hour north of the Dallas / Fort Worth area and just south of the Texas / Oklahoma border.

In addition, we have numerous facilities in locations throughout the Texoma region. Since 5, TMC has forged a special relationship with the people of North Texas and Southern Oklahoma.

Texoma residents have come to depend on TMC to meet a spectrum of physical, mental and spiritual needs. TMC has responded with unique services to provide the kind of sophisticated, experienced care that was once was available only in major metropolitan areas.

We offer major specialty services including open heart surgery and neurosurgery. Advanced resources such as certified trauma care support TMC's role as a regional specialty center.

POSITION SUMMARY : Perform analysis, testing and installation for new hardware and software. Troubleshoot and repair existing equipment.

Work collaboratively with other staff to resolve customer issues. Document tickets in the help desk system. Provide customer support through Help Desk coverage and technical support.

Assist with connectivity issues. Takes call on a rotating basis. Fully support the mission of the Information Systems Department.

Qualifications

Reading and numerical competency.

Minimum of one (1) year experience in desktop and application support and troubleshooting. Minimum of one (1) year of experience in hardware support including printers and scanners.

Minimum of one (1) year of experience in network support and troubleshooting.

Knowledge of computer operating systems; all Windows versions. Ability to analyze and resolve issues within established timeframes.

Knowledge of desktop applications including most Microsoft applications. Ability to organize and prioritize time based on directives.

Ability to travel to remote sites which requires dependable transportation. Ability to work flexible schedule as assigned.