Job Description
Job Description
Join Our Team of Professional Electricians
Do you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky.
If you value a rewarding career and would like your customers to be genuinely satisfied, youll be fit for our team! Opportunities for professional electricians and customer service professionals are now available across the country.
JOB SUMMARY
A Mister Sparky client care representative answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls.
Reports to the Call Center Manager.
JOB DUTIES
- Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
- Good communication with the client is essential! The ideal client care representative has a courteous and pleasant demeanor, whether on a phone call or not
- Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
- Notifies clients ahead of time if the electrician is not going to arrive at their home within the scheduled time window
- Calls Agreement Membership clients, as scheduled service appointments should be booked to make up for any shortfall of repair calls
MINIMUM REQUIREMENTS
- High school diploma or equivalent required
- Above-average verbal and telephone communication skills are essential
- Must have good computer software skills
- Prior customer service experience preferred
Client Care Representative
A Mister Sparky client care representative answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. Good communication with the client is essential! The ideal client care representative has a courteous and pleasant demea...
Client Care Representative
A Mister Sparky client care representative answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. Good communication with the client is essential! The ideal client care representative has a courteous and pleasant demea...
Member Care Representative 1 - Pet (Remote)
As a Member Care Representative I, you’ll join a team of positive and passionate associates who strive to create moments that matter with each interaction. Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their ...
In-house Recovery Coordinator (Critical Care RNs Desired!)
Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We want people to join our team in the r...
Patient Coordinator (Eagle Vision Eye Care, Part Time)
The primary role is to provide high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow and flawless patient transition throughout the eye care experience. Coordinate scheduling of patient appointments necessary to maintain patient flow, con...
Bilingual (Spanish) Customer Call Center Representative
Customer Call Center Representative. Customer Call Center Representative. What you’ll need to be our Customer Call Center Representative:. What you’ll do as the Customer Call Center Representative:. ...
Customer Service Representative
The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. Job Expectations: • Maintain courteous, professional contact with co-workers, customers, vendors, and communi...
Multimedia Sales Representative
Cross-sales can generate additional revenue streams where appropriate. ...
Client Services Representative
We specialize in [types of insurance offered], offering comprehensive coverage and personalized service to our clients. Uphold high standards of professionalism, integrity, and customer service in all interactions with clients and colleagues. As an Independent Insurance Sales Agent, you will be resp...
Medical Call Center Representative
Jay, who is known for his genuine concern and patient-centered approach. We are a very successful, but extremely busy Family Practice with an extremely high call volume! We need strong, resilient, confident personalities!. MUST HAVE MEDICAL AND HIGH CALL VOLUME EXPERIENCE. ...