Tier 3 Help Desk Networking/Firewall Technician

Job Description

Job Description

Secur-Serv, a Scantron Corporation company, is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service.

Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.

Secur-Serv is headquartered in Omaha, NE, and able to service our customers throughout the continental United States and Canada.

Why Secur-Serv?

Join Secur-Serv because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training and tuition reimbursement.

We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact.

We have a generous benefits package for our full-time employees, which includes an EPO medical plan option, HSA medical plans that go with employer contributions to an HSA Account, dental, vision, company-paid life insurance, and company paid short- and long-term disability coverage.

Plan for your future with Scantron’s 401K savings plan with a generous company match. You are vested on your first day of eligibility in the plan.

Participate in our company wide well-being program that also serves to lower your annual health insurance premiums.

Explore new education opportunities with our Tuition Reimbursement Plan which covers up to $5,250.

This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in the continental U.S., with the exception of candidates from Colorado, California, Washington, and New York

POSITION SUMMARY

The Tier 3 Help Desk Networking / Firewall Technician will design, implement, maintain, and support our growing network infrastructure.

Will be a part of our systems engineering team that is responsible for designing and developing scalable, maintainable, highly available network architectures in a tier III data center that meet business objectives and SLAs.

ESSENTIAL RESPONSIBILITIES

• Delivers personal tasks on time and leads the delivery of tasks for natural or cross-functional workgroup
• Participates on initiatives, with deliverables and meets quality standards, on time
• Focus on security and network segmentation along with multiple unique compliance requirements
• Leads cross-functional initiatives, with deliverables and meets quality standards, on time
• Creates System Design Documents
• Estimates system level and enterprise solution work efforts
• Designs, develops and implements complex business rules
• Strong knowledge in multiple infrastructure and internetworking methodologies
• Technically proficient in switching, routing, security policy (firewall), and load balancing technologies; acts as internal consultant
• Responsible for fulfilling end-user requests
• Excellent communication and facilitation skills
• Provides on call support as required
• Excellent business acumen
• Routinely operates under deadlines and may be subject to extreme workloads
• Periodically provides guidance to and assists in training less experienced individuals
• Works with guidance or minimal guidance

REQUIREMENTS

• Minimum 5 years of proven hands-on network engineering experience
• Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
• Solid understanding of the OSI or TCP / IP model
• Hands-on experience with monitoring, network diagnostic and network analytics tools
• Proficiency with the following devices (ability to design, implement, and support) :
• Cisco Catalyst switches
• Cisco Nexus switches
• Cisco ASA-X Firewalls
• Cisco FTD Firewalls with IDS / IPS & FMC
• Cisco ISR4451-X
• F5 BIGIP I Series Load Balancers w / VCMP
• Aruba Wireless Infrastructure (IAP)

PREFERRED SKILLS / EXPERIENCE

Experience within DevOps and Systems Engineering teams, knowledge in Storage / SAN, Compute, and .NET Web Application management

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing Hiring@Scantron.

com or calling 402.235.6967.

EEO is the law. To review your rights under Equal Employment Opportunity please visit : www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf.

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