Technical Business Analyst

VirtualVocations
Hamilton, New Jersey, United States
Full-time

A company is looking for a Technical Business Analyst in TechnologyKey Responsibilities : Lead the technical incident process, overseeing each phase from detection to resolutionAnalyze support requests to identify root causes and determine the most effective solutionsDefine and develop comprehensive playbooks to streamline issue resolution and ensure consistencyRequired Qualifications : A strong analytical mindset with a relentless drive to uncover the root causes of system issuesAdvanced proficiency in data analytics, with hands-on experience in SQL and relational databasesDemonstrated experience in designing effective workflow processes and diagrams

9 days ago
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