Site Supervisor

Site Supervisor

The Site Supervisor will support the client in overseeing the daily operations of Hospitality, Reception and High-Volume Scanning, Copy, and Mail Services team. This role requires hands-on leadership, attention to detail, and the ability to ensure a high standard of client satisfaction and employee performance. The ideal candidate will demonstrate excellent communication, problem-solving, and organizational skills, as well as a strong commitment to operational excellence.

Key Responsibilities :

• Supervise and coordinate day-to-day operations of scanning, copying, and mail functions.
• Conference room and hospitality set-ups to include supply and inventory management.
• Provide leadership and direction to team members, including scheduling, task delegation, and performance oversight
• Ensure production quality standards, turnaround times, and client SLAs are consistently met
• Train, coach, and mentor team members to enhance skill development and service quality.
• Support and step in for the Site Manager as needed, including attending client meetings and reporting
• Maintain accurate documentation, including job logs, time records, and productivity reports
• Troubleshoot issues with equipment, workflow, and client needs to maintain smooth operations
• Monitor inventory of supplies and coordinate with vendors or management for replenishment
• Foster a professional, service-oriented environment that aligns with IST's values and client expectations

What We Offer :

Hourly Compensation : $22.00-$24.00 USD per hour, depending on production experience

Responsibilities :

Qualifications :

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.