ABOUT
Ed Martin Automotive Group is looking to add Service Advisors to our growing team.
Service Advisors are the primary contact between the dealership Service Department and our customers.
A successful candidate will have great communication skills, high levels of patience, and the ability to effectively address customer concerns in the moment.
BENFITS
- PTO up to 20 days
- 401k match
- Paid Training and ongoing development
- Medical, Dental, Vision Insurance
- Life Insurance
- Flexible Work Schedules
- Employee discounts on products & services
- Growth opportunities
- Health / Wellness
RESPONSIBILITIES
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance based on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
REQUIREMENTS
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Automotive Service Advisor / Writer | Weekends Off | Greenwood, IN
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. Experience in an Automotive Customer Service role or Automotive Service. Automotive Service Advisor / Writer. Service Advisors have...
Automotive Service Advisor
Ed Martin Automotive Group is looking to add Service Advisors to our growing team. Service Advisors are the primary contact between the dealership Service Department and our customers. Past experience as a service advisor, assistant lane manager or service consultant . Employee discounts on pro...
Automotive Service Advisor / Writer | Weekends Off | Whitestown
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. Automotive Service Advisor / Writer. Service Advisors have the responsibility of taking our guest through the entire repair process, k...
Automotive Service Advisor
Ed Martin Automotive Group is looking to add Service Advisors to our growing team. Service Advisors are the primary contact between the dealership Service Department and our customers. Past experience as a service advisor, assistant lane manager or service consultant . Employee discounts on products...
Automotive Service Advisor
Ed Martin Automotive Group is looking to add Service Advisors to our growing team. Service Advisors are the primary contact between the dealership Service Department and our customers. Past experience as a service advisor, assistant lane manager or service consultant . Employee discounts on products...
Service Advisor- Audi of Indianapolis (Tom Wood)
Audi of Indianapolis, a Tom Wood Group company, located in Indianapolis, Indiana is looking for a full time top-performing individual to join our team as a Service Advisor! The ideal candidate is someone who possesses exceptional interpersonal skills, a strong technical aptitude, and a passion for d...
Service Advisor
Service Advisor, Dealership, Automotive Knowledge: 1 year. Service Advisor responsibilities. Minimum 1 year experience in a Service Advisory role. Andy Mohr Automotive Group is one of the largest volume car dealership groups in the state of Indiana. ...
Automotive Service Advisor / Writer | Weekends Off | Whitestown
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of thei...
Service Advisor Bill Estes
Bill Estes Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automot...
Automotive Service Advisor
Our service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required, and prepare repair orders. Past experience as a service advisor, assistant lane manager or service consultant (preferred) . We are proud to have an A+ rating f...