Paraplanner - Financial Firm

Paraplanner Do you have a passion for delivering superior customer service while being a key player in the essential daily functions of a successful office?

We are seeking a superstar Paraplanner in the financial advisory industry to join our well-established, dynamic, and growing Investment Advisory Firm in Raleigh, North Carolina .

This person will be the right hand to our President and Lead Advisor for the firm in implementing and servicing financial plans for our clients. Minimum Requirements :

• Minimum 5 years of financial industry operations experience including paraplanning and client service work, with a proven history of success supporting high performing advisor(s).
• Bachelor’s Degree
• Health (Medicare) & Life Insurance Licensed, Series 65
• CFP certification preferred, but not mandatory
• Outstanding written and interpersonal communication skills
• Alignment with our team’s workplace culture and core values

This position also requires that you possess the following skills :

• Highly Personable : Relatable to clients in-person and on the phone with a strong ability to convey trust and expertise.
• Detail Focused : Recognize the importance of accuracy in this role and execute in ways that minimize and eliminate errors.
• Process Oriented : Understand current office systems and continuously innovate to reduce errors and increase efficiencies.
• Tech Savvy : Proficient with Microsoft products (Outlook, Word, Excel), Client Relationship Management tools (Salesforce), and other technology tools.
• Self-Starter, Self-Manager : Takes initiative, anticipates needs, and gets stuff done consistently on time. Understands the autonomy of working on a high-performing small team.
• Grace and Poise Under Pressure : In a growth focused business, things are always changing. We pride ourselves on the ability to function at a high level, especially when things get busy, by working together as a team and communicating effectively.
• Committed to Excellence : Exceed expectations and work hard on behalf of our clients and the firm.
• Team Player : Enjoys the fulfillment of working on a close-knit small team with a willingness to help each other and the needs of the firm.
• Positive Attitude : Has a can-do spirit and is fun to be around!

Responsibilities :

Stay one step ahead of the advisor : Prepare advisor for prospective and existing client meetings by briefing upcoming meetings and staying ahead of necessary to-dos.

Follow through on post-meeting client service action items.

• Prepare account-opening applications, transfers, client service and other administrative paperwork in a highly detailed and accurate manner.
• Work directly with clients to execute service work including : account openings, transfers, service requests, and other advisory requests from advisor and / or clients
• Prepare and Update Financial Plans, Investment Allocation models, Insurance proposals, and client meeting presentations
• Monitor and maintain firm-wide cash management, portfolio rebalancing, client portal access, and firm billing.
• Serve as an extension of the lead advisor in both written and verbal communication.
• Communicate professionally as a subject matter expert, with clients and service providers on updates and follow up needs.
• Receive incoming client service requests (by phone and email) and execute accordingly.
• Successfully juggle multiple priorities in a fast-paced, high-expectation environment, especially when dynamic needs of clients arise.
• Input detailed notes, compliance, status updates, and other items into our CRM.
• Assist in setting client meetings on the lead advisor’s calendar.
• Execute other administrative financial planning tasks and other team-wide duties as needs arise.

Salary :

$80,000-$100,000

Hours :

• Monday -Friday : 9 : 00 am-5 : 00 pm (hybrid)
• Occasional need to work event and or weekend for client events

Benefits :

• Generous PTO
• 401k access with automatic employer contributions
• Health / Wellness stipend
30+ days ago