Manager - Technical Writer

West Creek 1 (12071), United States of America, Richmond, VirginiaManager - Technical Writer

Capital One is seeking a Technical Writer to be a part of a team tasked with documenting internal platforms and processes used to create and deploy complex, data-intensive products.

The work of this team is fundamental to empowering developers to build great products that reach tens of millions of cardholders.

This role ishybridmeaning associates typically spend about half their time (2-3 days per week)in-person at one of our offices listed on this job posting.

MondayandFridaysare enterprise- widevirtual work days.Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

The right candidate will have a love of technology, a genuine ability to use language as a tool, and a deeply technical experience as a tech writer. They are also :

Experienced at writing highly technical documentation for a range of audiences

Dedicated to delivering content that is technically accurate and provides clarity for even the most complex processes

Eager to partner across organizational lines to create great content

Comfortable juggling multiple projects to drive successful and timely completion

Organized and able to navigate competing priorities, leading projects from start to finish

Able to self-edit and committed to document quality and a flawless user experience

Open to new and modern ways of constructing and delivering content

Ready to contribute process improvements for added efficiency

Strong grammarians who understand how sentence structure and word choice can clarify or obscure meaning

Happy to iterate and collaborate : draft, ask, test, fail, and improve

Curious about Capital One, platform products and documentation of best practices

Basic Qualifications :

Bachelor’s degree or military experience

At least 3 years experience writing documentation for both technical and non-technical audiences

At least 1 year of experience working with GitHub or other version control and workflow management software

Preferred Qualifications :

1+ years of experience writing in Markdown

1+ years of experience working with an IDE or text editor (e.g., Visual Studio Code, IntelliJ)

5+ years of technical writing experience

1+ years of experience working in an Agile environment

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site) : $128,300 - $146,400 for Manager, Process Management