A company is looking for an Associate Specialist Customer Care to provide product application support for web-based products.
Key ResponsibilitiesProvide first and second tier product application support to customers via phone and emailResearch and resolve complex customer issues, escalating as necessaryParticipate in development project teams and assist with quality assurance testingRequired Qualifications2 or more years of applicable work experienceHigh School Diploma or GED required;
Bachelor's Degree preferredExperience in technical and application support in a remote environmentBasic understanding of computer networks and databasesProficiency in Microsoft Office Suite and web browsers
Associate Customer Care Specialist
A company is looking for an Associate Specialist Customer Care to provide product application support for web-based products. ...
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