JOB SUMMARY
RESPONSIBILITIES
Provides work leadership and technical guidance to staff. Assigns, coordinates and monitors the day to day functions of the Patient Service Representative (PSR).
II. TYPICAL PHYSICAL DEMANDS :
- Essential : Demands include seeing, hearing
- Frequent : sitting, finger dexterity, speaking.
- Occasional : standing, walking, finger dexterity, stooping / bending, climbing stairs, twisting body, lifting and carrying usual of 15 pounds, reaching at / below shoulder, repetitive arm / hand motions.
- Operates telephone, facsimile machine, computer, printer and addressograph
III. TYPICAL WORKING CONDITIONS :
Not substantially subjected to adverse environmental conditions.
IV. MINIMUM QUALIFICATIONS :
A. EDUCATION / CERTIFICATION AND LICENSURE :
- High school diploma or equivalent education.
- Business school degree in accounting preferred.
B. EXPERIENCE :
- Two years-experience as a Patient Service Representative, Patient Registrar or comparable position in a similar environment.
- Prior supervisory / leadership experience preferred.
- Experience to demonstrate :
o Knowledge of ICD-9 & CPT coding and medical terminology.
o Knowledge of requirements and guidelines for federal, state and private insurance payors.
o Ability to communicate clearly both orally and in writing and understand verbal and written communications.
o Ability to perform basic mathematical calculations.
o Ability to set priorities, research / problem solve and make independent decisions with minimal supervision.
o Ability to interpret and apply guidelines and procedures.
- Ability to be accurate and attentive to detail.
Patient Services Representative
Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community’s most vulnerable populations. Waikiki Health is seeking a full time Patient Services Representative. The Patient Services Representative...
Patient Services Specialist
The Patient Services Specialist is responsible for obtaining complete, accurate patient information and required documents when doing patient scheduling, registration and collections per KPHC policies and procedures. The person in this position is a member of the Patient Centered Health Care Home te...
Dental Patient Services Representative
Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community’s most vulnerable populations. Waikiki Health is seeking a full time Dental Patient Services Representative. The Dental Patient Services ...
Patient Service Representative - Radiation Therapy
Performs duties related to the scheduling and processing of patients for medical services according to established guidelines. Provides financial assistance to patients in identifying resources to cover anticipated clinic and medical center charges not covered by health plan, insurance, or other sou...
Access Registration - Patient Business Service Representative II
The Patient Business Services Rep-Access Registration will be required to have flexibility to learning and comprehending complex hospital systems in order to communicate directly with patients, healthcare providers, physician offices and ensuring the information collection is complete and accurate. ...
Patient Access Representative - Admitting
Responsible for pre-registration, insurance verification, authorization, utilization of insurance benefits, and coordination of communication to clinical personnel and payment collection for inpatient and outpatient services. One (1) year medical office, admissions, insurance billing, or customer se...
Access Registration - Patient Business Services Representative II
The Patient Business Services Rep-Access Registration will be required to have flexibility to learning and comprehending complex hospital systems in order to communicate directly with patients, healthcare providers, physician offices and ensuring the information collection is complete and accurate. ...
Patient Service Rep - Outpatient Clinic
The hospital is home to the Kapi'olani Women’s Center and the Women’s Cancer Center, and offers numerous community programs and services, such as specialty pediatric clinics, the Kapi'olani Child Protection Center and the Sex Abuse Treatment Center. As a Patient Service Representative, you will help...
Join Queen's Outpatient Clinic Ohana – various opportunities in Waimea clinics, August 8th Big Island Hiring Event
Join Us at Our Hiring Event for Queen's outpatient clinics in Waimea, Big Island!. Queen's North Hawaii Community Hospital at 67-1125 Mamalahoa Hwy, Waimea, HI 96743. Whether you’re a recent graduate of a Medical Assistant program, have prior experience in patient care, or are looking to pivot into ...
Patient Service Representative - Clinic Operations
As a Patient Service Representative, you will help to ensure that Straub patients and their families receive warm, friendly and considerate assistance at Straub. Patient Service Representative - Clinic Operations. Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a netw...