Job Summary :
The Sales Account Manager will be responsible for following up with potential new customers and closing deals for our cybersecurity product offerings.
This role involves working closely with leads , engaging with new clients, negotiating terms, and ensuring customer satisfaction.
The ideal candidate will have strong negotiation skills, the ability to convince potential customers, and a deep understanding of our cybersecurity solutions.
Additionally, the Sales Account Manager will drive revenue growth and contribute to the overall business expansion.
Key Responsibilities :
1. Lead Follow-up :
- Engage with new leads provided by the Sales Director promptly and professionally.
- Establish initial contact with potential customers and build a relationship.
- Conduct needs assessments to understand the client’s cybersecurity requirements.
2. Customer Engagement :
- Schedule and conduct meetings with prospective clients to discuss their needs and present our cybersecurity solutions.
- Provide detailed product information, demonstrations, and tailored proposals to prospective clients.
- Address client inquiries and concerns effectively, providing accurate and timely information.
3. Deal Negotiation and Closing :
- Negotiate terms and conditions with potential clients to close deals.
- Prepare and deliver compelling sales proposals and contracts.
- Work to achieve or exceed sales targets and quotas set by the Sales Director.
4. Client Relationship Management :
- Maintain regular communication with clients to ensure their needs are met and to foster long-term relationships.
- Ensure smooth handover of closed deals to the account management or customer support team.
- Follow up with clients post-sale to ensure satisfaction and identify opportunities for upselling or cross-selling additional services.
5. Revenue Growth :
- Drive revenue growth by identifying new business opportunities within existing accounts and new leads.
- Develop strategies to increase sales volume and market share.
- Proactively seek ways to expand the client base and increase revenue through innovative sales approaches.
6 . Sales Process Management :
- Track and manage all interactions with leads and clients using CRM software.
- Provide regular updates to the Sales Director on the status of leads and deals in the pipeline.
- Analyze sales performance data and adjust strategies to improve effectiveness and close rates.
7. Market Analysis and Reporting :
- Monitor industry trends and competitor activities to identify new opportunities and threats.
- Provide feedback to the product development and marketing teams based on client interactions and market observations.
- Prepare regular sales reports and forecasts for management review.
8. Collaboration :
- Work closely with the marketing team to develop and execute promotional campaigns.
- Collaborate with the technical team to ensure seamless implementation and support of cybersecurity solutions.
- Participate in cross-functional projects to enhance overall business performance.
Requirements
1 . Education and Experience :
- Bachelor’s degree in Business, Marketing, IT, or a related field.
- Minimum of 3-5 years of experience in sales, preferably in the cybersecurity or IT industry.
- Proven track record of successfully closing deals and achieving sales targets. Experience with channel business development is a strong advantage.
2 . Skills and Competencies :
- Strong knowledge of cybersecurity products and services.
- Excellent communication and presentation skills.
- Ability to build and maintain relationships with clients at all levels.
- Strong negotiation and closing skills .
- Analytical mindset with the ability to identify and capitalize on market opportunities.
- Proficiency in CRM software and Microsoft Office Suite.
- Strong organizational and time management skills.
3. Personal Attributes :
- Self-motivated and results-oriented.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Willingness to travel as needed.
Benefits
Performance Bonus : Our company recognizes and rewards high performance with competitive bonuses tied to your results.
Restricted Stock Units (RSUs) : We issue RSUs to contributors, offering you a stake in the company's success and aligning your interests with our long-term growth.
Collaborative Work Environment : Join a team that values innovation, collaboration, and continuous improvement