Olive & Hay Host/Hostess

Who We Are :

The Meritage Resort and Spa :

Named one of the "Top Resorts in Northern California" by Condé Nast Traveler, The Meritage Resort and Spa ushers in a new way to discover Wine Country.

Nestled amongst the rolling hills of Napa, you will find 467 rooms, including 51 suites, that provide beautiful accommodations paired with luxurious amenities.

Award-winning cuisine, indulgent spa treatments in the serenity of an underground Estate Cave, on-site tasting rooms, a locally sourced artisanal market, and a spacious community lawn for a picnic, play, and private concerts.

The Meritage perfectly blends world-class luxury with exceptional hospitality to bring our guests the ultimate Napa Valley resort experience.

Come join one of the most dynamic teams in Wine Country.

You're Excited About US Because You Will...

• Work PM shifts and you love meeting people with enthusiasm in the evenings.
• Have the opportunity to greet guests upon arrival and seat them at their table while you provide them a menu and general information about the restaurant and meal options at the hotel.
• Prepare and maintain a list of guests waiting to be seated and communicate with the guest throughout their estimated waiting time.
• Check-in with guests to ensure satisfaction with each food course and / or beverages is up to their expectations and thank the guests as they depart and invite them to return at a future date.

We're Excited About YOU Because...

• You are willing to learn, grow, and be open-minded throughout the training process
• You may have some customer service and cash handling experience
• You are at least 18 years of age.
• You have a valid current Food Handlers Card or are willing and have the ability to obtain one within 30 days of employment.
• You have the ability to serve the needs of guests through verbal face-to-face interactions with a positive attitude and professional demeanor.
• You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts.

The expected hourly rate for this position is $16.00 plus tips. The actual rate offered will be at the sole discretion of the company and determined by relevant experience, qualifications, and skillset of the final candidate.

A full-time team member in this role is eligible for health insurance, dental insurance, vision insurance, life insurance, 401k, educational reimbursement, and paid time off, including vacation and sick leave

While performing the duties of the job the team member regularly stands and walks for sustained periods of time. Works at a quick pace, maneuvering between functions occurring simultaneously.

The team member regularly grasps objects such as plateware and glassware. The team member frequently feels the temperature of objects such as hot plateware.

The team member regularly reaches by extending hand(s) and arm(s) in any direction while serving and performing other essential functions of the job.

The team member frequently talks when communicating with guests and kitchen staff. The team member frequently needs to hear voices while interacting with guests.

Many aromas and smells are present in the kitchen and dining areas. Balance is frequently required to prevent falling when walking, standing, moving or carrying plates, beverages and food items.

Lifting is occasionally required to prepare dining areas, serve food and beverages and move garbage. Exerts up to 50 pounds of force occasionally, and / or up to 20 pounds of force frequently, and / or up to 10 pounds of force constantly to move items such as plates, coffee trays and dishes.

The team member is required to have close visual acuity to perform the job such as working on computer and detecting plateware that does not meet cleanliness standards.

The team member is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

The team member is subject to environmental conditions found working inside. The team member is occasionally subject to extreme heat, with temperatures above 100 degrees while moving around in the kitchen or performing duties while outside temperatures are high.

The team member is occasionally subject to loud noise (or music) when working in or around the kitchen and in dining areas.

The team member is subject to hazards which includes proximity to moving mechanical parts, equipment found in kitchens and food service areas, sharp objects, and exposure to cleaning chemicals.

Other hazards may include slick floors and hot plateware or glassware. The team member is occasionally subject to atmospheric condition such as fumes, odors, or dusts.

The team member is required to function in crowded or narrow aisles, passageways or work areas in the kitchen and dining / banquet areas.

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job.

It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

See the Job Description for further information about this job.

We are an equal opportunity employer