What you will do :
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Troubleshoot and correct system issues, escalate critical issues to appropriate business and tech partners
- Identify and recommend potential automated business solutions and prioritize enhancements
- Independently prepare daily reconciliations to ensure accurate financial reporting
- Stay abreast of system product releases, assessing risk and escalating appropriately
- Partner with accounting, business, and product & tech to assure the integrity of financial data and related integrations, including the documentation of appropriate quality testing, security, and control measures
- Create dashboards using Tableau
- Work with large datasets in BigQuery
- Write complex SQL queries
- Demonstrate accountability with project timelines and manage project expectations by clearly documenting risks, and communicating delays as urgently reasonable
- Delivers projects and outcomes based on the prioritization determined by key leaders
- Take charge in change management and system configurations related to the loan management system
- Manage incidents and responses related to the loan management system
- Analyze Netsuite data to drive process efficiencies and manage productivity
What you will need :
- Ability to read, write, speak and understand English.
- 3+ years’ experience in banking, lending, financial services, or auto industry
- MS in a STEM or Business discipline such statistics, computer science, data science, mathematics, accounting, finance, or informatics
- Proficiency in working with relational databases
- Strong visualization and dashboarding skills - Tableau experience is preferred
- 3+ years’ experience with SQL
- Strong verbal and written communication skills
- Excellent analytical skills
- 3+ years’ experience supporting Business Operations, Accounting, or Product Enablement.
- Ability to work in excel proficiently
- Ability to document requirements and business processes
Our Values
Trust & Transparency People First Positive Experiences Calm Persistence Never Settling
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