Community Health Worker - Bilingual Spanish Required

Description

Company : Oak Street Health

Title : Community Health Worker

The minimum base hourly wage for this position is $19.25, and the maximum base hourly wage for this position is $21.25. This base pay does not include additional forms of compensation including bonuses, overtime, etc.

Company Description

Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare.

Oak Streetâ s care is driven by a unique model that is based on value for its patients, not on volume of services. The company is accountable for its patientsâ health, spending more than twice as long with its patients and taking on the risks and costs of their care.

For more information, visit .

Role Description

Oak Street Health takes a team-based approach to providing outstanding patient care. Our Care Teams, consisting of a Provider, Nurse, MA and Medical Social Worker, build individual relationships across a panel of 500-800 patients.

The Care Team is responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.

We have support team members that assist with specific tasks and / or cases such as Behavioral Health Specialist and Care Coordinators.

Community Health Workers are an important part of our Care Teams. A Community Health Worker is a patientâ s advocate or liaison when in a community setting.

Building trust and promoting encouragement are two of their key objectives. High levels of flexibility, attention to detail, and problem solving are required to be successful.

You will be expected to build relationships with Oak Street Health patients, assist with managing low risk membersâ care plans, perform proactive phone and in-person outreach to our members based on their care needs, support Care Team decision making, participate in weekly care team meetings, and coordinate clinical and complementary services needed to provide a high quality health care experience from Oak Street Health.

A Community Health Worker is expected to work within scope of practice. Scope of practice will be determined by the state licensure the individual holds.

There is no expected clinical license for this position, thus it is expected that the scope of practice will be limited to the core responsibilities listed below.

Core Responsibilities Include :

Manage low risk referrals defined by care management program (Medical Social Work) & collaborate with social worker on action plan

Develop trusting relationships with patients by providing support and advocacy to help achieve health goals

Meet with patients in patient centered and patient preferred locations (., center, facility, home, community setting)

Promote goal setting with patients enrolled in care management. Goal definitions are agreed upon by the care team

Drive engagement with high risk individuals (., completed specialty appointments, adherence to Post discharge visits) may include accompaniment to appointments

Assist completion of applications to access eligible benefits

Wellness checks in home, participate in remote monitoring program education on individuals with specific health conditions

Provide approved health screenings, referrals and information

Deliver health education presentations in the areas where OSH has provided competency training to the CHW

Facilitate communication between all identified parties on behalf of the patient involved in care, as needed (., family members, care givers, medical providers, community-based organizations)

Maintain HIPAA standards and confidentiality of protected health information

Document interactions with patients in medical record

Community Health Worker is expected to work within scope of practice and should plan to spend about half their time outside of the center (in the community, facilities, or at patient homes);

this means having a mode of transportation to do so is required

Other duties as assigned

What weâ re looking for

Weâ re looking for motivated individuals with :

A problem-solving orientation and a flexible and positive attitude

Minimum of 1 year of experience in healthcare, community-based, or social work environment is preferred

Community Health Worker certification is a plus

Experience utilizing electronic medical record systems

Knowledge of community resources and resource navigation

Experience working on a multidisciplinary team preferred

Proficient PC skills

Fluency in language that is commonly spoken in the community is necessary. Most often this will include Bilingual English / Spanish

Travel to community required

US work authorization

Someone who embodies being â Oakyâ

What does being â Oakyâ look like?

Radiating positive energy

Assuming good intentions

Creating an unmatched patient experience

Driving clinical excellence

Taking ownership and delivering results

Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as :

Collaborative and energetic culture

Fast-paced and innovative environment

Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits