Customer Service Representative
Door Pro America, a leader in providing high-quality residential garage doors, is seeking a friendly and customer-oriented Customer Service Representative to join our team.
In this role, you will be the first point of contact for our valued customers, assisting them with inquiries, orders, and providing exceptional customer service.
As a Customer Service Representative, you will handle incoming calls and emails from customers and provide accurate and timely information about our products and services.
You will process orders, handle returns or exchanges, and resolve customer complaints or issues in a professional and efficient manner.
This role requires strong communication skills, empathy, and the ability to multitask in a fast-paced environment.
Responsibilities
- Respond to customer inquiries via phone, email, or chat
- Assist customers with product information, pricing, and order placement
- Process orders, returns, and exchanges accurately and in a timely manner
- Resolve customer complaints or issues with patience and professionalism
- Follow up with customers to ensure satisfaction and provide additional support
- Collaborate with the sales team to meet or exceed customer expectations
Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication skills, both verbal and written
- Ability to empathize with customers and provide exceptional service
- Strong problem-solving and conflict resolution skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient computer skills, including experience with CRM systems
- Ability to work well in a team and collaborate with other departments
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
Customer Service Representative - TurboTax
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative - Variety of shifts available - up to 20-30 hours/week
Customer Service Representative. Here’s what you can expect working in Patient Registration (Customer Service): . Excellent customer service experience. ...
Customer Service Representative Fueler/Washer
Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and as...
Remote Mortgage Customer Service Representative
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
Customer Service Representative - FT
This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. This is an outdoor combination role, wh...
Customer Service Representative – Remote
We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. Customer servic...
Customer Service Representative - Intuit (Remote)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative – Work From Home
We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. Customer servic...
Customer Service Representative - Intuit (WFH)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
WAH Mortgage Customer Service Representative
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...