Job description
Min 4-5 years experience in Desktop Support
Summary
We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Duties
- Install, configure, and troubleshoot computer hardware, software systems, networks, printers, and scanners.
- Respond to IT issues; provide technical support across the company (this may involve in-person or remote assistance).
- Maintain IT documentation and records.
- Collaborate with the IT team to complete projects
- Be the face of Technology
Skills
- Proficiency in Windows operating systems.
- MS Office suite
- Intune
- Knowledge of computer networking.
- Experience with ServiceNow
- Ability to communicate effectively with technical and non-technical users.
- Strong skills in software troubleshooting and familiarity with IT infrastructure.
- Customer service-oriented approach.
If you are a tech-savvy professional with a passion for problem-solving and providing excellent customer service, we encourage you to apply for this exciting opportunity as a Desktop Support Technician.
Job Type : Contract
Pay : $30.00 - $40.00 per hour
Expected hours : 40 per week
Benefits :
- Dental insurance
- Health insurance
Schedule :
8 hour shift
Experience :
- Customer support : 4 years (Required)
- Desktop support : 4 years (Required)
- Windows OS : 4 years (Required)
Ability to Commute :
New York, NY (Required)
Ability to Relocate :
New York, NY : Relocate before starting work (Required)
Work Location : In person
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