Job Description
Job Description
Job Description :
Assist Custody Client Servicing partners manage existing settlement and fail correspondence with clients
Specific process clean-up and management such as PIMCO claim process
Research and address client and internal issues and queries
Provide bandwidth for team leaders and managers to support cross-training activities
Acts as the primary contact for investment management firms on domestic and / or international trade communication and settlement issues relating to client accounts held at the Bank.
Responsible for daily cash management of multiple currencies for international portfolios.
Determines appropriate cash management action to take. Initiate foreign exchange and call account activity for client accounts
Coordinates daily with investment managers regarding client account activities. Informs managers of any exceptions and proposed steps for resolutions
Identifies service efficiency enhancements, process improvements and service delivery using creative and proactive measures
Researches and resolves processing inquiries and prepares correcting entries including reversals and rejects.
Expected to use some initiative but refer more complex problems to supervisors / experts
Works effectively as a team member but also independently
Knowledgeable of the core aspects of the job
Working towards becoming proficient in all areas of the job
Normal Hours : 8am - 5pm CST
Qualifications :
Good oral and written communication skills are required
Basic securities industry knowledge is preferred
Analytical and problem-solving skills are required
Organizational skills are required to manage conflicting priorities and multitask functions in a fast-paced team environment