Local to Chicago candidate please.
Hybrid role, 3 days / week to downtown Chicago. IL USA
Major Duties :
- Acts as the primary contact for investment management firms on domestic and / or international trade communication and settlement issues relating to client accounts held at the Bank.
- Responsible for daily cash management of multiple currencies for international portfolios. Determines appropriate cash management action to take.
Initiate foreign exchange and call account activity for client accounts
- Coordinates daily with investment managers regarding client account activities. Informs managers of any exceptions and proposed steps for resolutions
- Identifies service efficiency enhancements, process improvements and service delivery using creative and proactive measures
- Researches and resolves processing inquiries and prepares correcting entries including reversals and rejects.
- Expected to use some initiative but refer more complex problems to supervisors / experts
- Works effectively as a team member but also independently
- Knowledgeable of the core aspects of the job
- Working towards becoming proficient in all areas of the job
Knowledge Required :
- experience on- corporate action / movement of cash / settlement / bank loan / trade processing
- Experience in financial market banks or broker dealer
- Should have an idea on how custodial service works operational knowledge. Understand details of transaction
- Client servicing experience is required
- Clear communication oral and written
- Ability to access and review and communicate issues
- Minimum 2 years of experience in custodial services, more is better.
Project Overview :
- Assist Custody Client Servicing partners manage existing settlement and fail correspondence with clients
- Specific process clean-up and management such as PIMCO claim process
- Research and address client and internal issues and queries
- Provide bandwidth for team leaders and managers to support cross-training activities
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