Search jobs > Grand Rapids, MI > Remote > Call center agent
Are youpassionate about making a difference Do you enjoy speaking withpeople and have excellent communication skills Join our team as aWorkfromHome Call Center Agent where youll play a vital role insupporting nonprofit organizations by processingdonations.
Responsibilities :
- Handle inbound andoutbound calls to process donations for various nonprofitorganizations
- Provide excellent customerservice to donors addressing their questions andconcerns
- Accurately enter donorinformation into our database
- Follow up withdonors as needed to ensure satisfaction
- Meet and exceedperformance metrics to qualify for advancementopportunities
Requirements
- High schooldiploma or equivalent
- Strong verbal communicationskills
- Reliable internet connectionand a quiet workspace
- Basic computer skillsincluding proficiency with MicrosoftOffice
- Ability to work flexiblehours including evenings and weekends (You will set your ownschedule)
Benefits
- Work from thecomfort of your home
- Starting pay of $1415 / hour(with increase opportunities)
- Opportunities foradvancement based on performance
- Supportive teamenvironment
If you are dedicated empathetic and eager to supportimportant causes apply now to become a part of ourteam!
High school diplomaor equivalent Strong verbal communication skills Reliable internetconnection and a quiet workspace Basic computer skills, includingproficiency with Microsoft Office Ability to work flexible hours,including evenings and weekends (You will set your ownschedule)
Home-Based Call Center Agent - Donation Processing -Pledge
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