JOB PURPOSE :
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Coordinate the admission / transfer / discharge of patients in accordance with federal, state and local regulations, established procedural guidelines and as directed by your supervisor.
KEY RESPONSIBILITIES :
- Participate in the pre-admission and admission process as well as arranging for transfer of patients to other centers should the need arise.
- Obtain pertinent information from patients and / or family members, referral sources, and appropriate social agencies and verify financial information prior to admission.
Completes admission paperwork with family and patient.
- Verify that the patient room, etc. is ready prior to admission.
- Sustain contact and provide support to patient / families to include help in dealing with the family’s feelings and financial responsibilities.
- Daily visits to new admissions to provide a smooth admission transition.
- Orient the patient to the center environment.
- Send follow-up thank you notes to families within one week of admission.
- Meet frequently with other social workers and discharge planners within the community.
- Maintain up-to-date information about agencies to which referrals may be made.
- Maintain active waiting list file.
- Communicate admission information to other departments.
- Complete understanding of admission packet and ability to explain to family / patient.
- Knowledge of long-term care admission requirements.
- Knowledge of advanced directives.
- Knowledge and understanding of Medicare, Medicaid, Private Pay and Third Party reimbursement.
MINIMUM EDUCATION REQUIRED :
A minimum of a high school diploma or its equivalent.
MINIMUM EXPERIENCE REQUIRED :
On-the-job training provided in admission guidelines.
ADDITIONAL QUALIFICATIONS : (Preferred qualifications)
Customer service oriented. Should possess good marketing and communication skills.
Computer skills preferred.
J-18808-Ljbffr
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