Family Support Advocate (Bilingual in Spanish)

Family Support Advocate (FSA)

Do you want to be a part of a community where you experience the power of collaboration? Are you feeling stagnant and not challenged enough in your current role?

Looking for a more rewarding career where you can make a difference in the community? Then let us tell you about Children’s Bureau.

We are a private, nonprofit organization in preventing child abuse and neglect in treating children and families within the community.

Through prevention, treatment, and advocacy, our innovative comprehensive services help thousands of at-risk children and parents within the Los Angeles and Orange County areas.

Here at Children's Bureau, we stand by building an inclusive and equitable working environment. We believe everyone here within the organization enriches our diversity by exposing us to a broad range of ways to understand and engage with the world.

What is in it for you at Children’s Bureau :

Excellent benefits that include, medical, vision, dental, 401(k), life insurance, pet insurance, and a Flexible Spending Account.

Public Service Loan Forgiveness (PSLF) program.

13 paid wellness days and 11 paid holidays per year.

Selfcare, which includes optional weekly stretch and meditation for all staff.

Employee engagement events that range from dance parties, Trivia, and Bingo.

An extensive health wellness program provided to all staff to help better you personally and professionally.

A culture that cultivates learning and promotes growth and development.

TIROC Trauma Informed Resilience Oriented Care (TIROC).

DEI Diversity, Equity, and Inclusion, which includes a DEI Book Club.

Why Work At Children’s Bureau?

Learn more about your job :

Provides Family Support / Case Management and Differential Response services for at-risk families, foster / adopt and relative caregivers with children aged birth through eighteen (0-18) years and those who are in crisis, including non-minor dependents ages 18 to 21, who are being served by child welfare or probation agencies and who are under the jurisdiction of the Orange County Juvenile Court;

homeless families, unaccompanied homeless youth, and those families at-risk of homelessness; military families; and persons with disabilities.

Responsibilities include assessing families’ needs; providing support and crisis intervention; teaching and empowering families to access community resources and strengthen problem solving skills needed for the safety and stability of their children.

Administers assessment tools during client intakes, and case closures, and presents cases at weekly Case Management meetings.

Coordinates with County senior social workers and multiple service providers to prevent abuse and out of home placement care.

The Family Support Advocate (FSA) is located at the Family Resource Center (FRC) and provides support, referrals, advocacy, case management, and strengths-based assessments to families in their homes, at the office, in schools, or other locations in the community.

Duties and Responsibilities :

Attends and presents cases to the Case Management Team

Administer evaluation tools as required by this agency and the funder

Identifies appropriate community resources ensuring they are culturally and linguistically appropriate

Coordinate service delivery with other service providers

Advocate for clients as needed, with CalWORKs, MediCal, schools, courts, and other systems that clients interact with

Attends community meetings and / or agency / collaboration meetings / trainings assigned

Maintains files, logs, charts, and other records in audit condition as required by agency or funding source

Supports agency initiatives related to Trauma Informed, Resilience-Oriented Care (TIROC) and Diversity, Equity, and Inclusion (DEI)

Takes the lead in the planning and execution of FRC events, Life Skills workshops, and special projects

Coordinates and maintain communication with key stakeholders, including funder

Networks to develop / maintain high quality agency community profile

Takes leadership in the facilitation of client basic needs assessment and linkage to emergency assistance resources

Produces high-quality, family support documentation and client success outcomes

Performs FSA services during FRC operating hours, including two evenings until 8 PM

Maintains confidentiality in matters of agency operations, personnel, and clients

Maintains positive communications with all agency staff, clients and visitors

Supports existing agency policies, principles, and mission

Exercises good judgment in performance of duties and responsibilities

Proof of Covid-19 Vaccination

Other related duties as assigned