ADMINISTRATIVE ASSISTANT - SALES

At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry.

An Assistant is a valued member of the Tom James sales support team.

We currently have a part-time opening in our Maitland, FL office. Our position is for 20 hours per week at $21 per hour, plus monthly bonus opportunities.

We offer a generous PTO plan, health benefits, paid holidays, and a 401(k) plan. Regular onsite attendance required.

Responsibilities

The Assistant's responsibilities include day-to-day support of their sales team member which includes tasks such as tracking orders, entering sales leads, delivering customer service, and providing day-to-day support for client visits.

The assistant also has the privilege of helping to build the Tom James business. The job responsibilities of an assistant at Tom James are :

• Prepares necessary aspects for each day's client visits
• Preps clothing to be delivered
• Locates necessary client information (A / R balances, sales sheet)
• Updates sales materials regarding fabrics / options
• Coordinates and maintains all client orders / files
• Delivers client communication such as :
• Setting up appointments
• Communicating about orders
• Scheduling deliveries
• Sending reminders
• Communicates regularly with sales professional and other members of the store team; meets regularly with sales professional for setting goals
• Supports the sales efforts of the sales professional
• Manages daily calendar
• Organizes inventory
• Prospects new clients using internet and social media applications
• Enters referrals into CRM
• Sends introductory and promotional messages
• Creates call lists / hot lists
• Delivers exceptional customer service (during interactions such as contacting factories, working with accounting, navigating alterations and / or returns)
• Pursues efficiencies for processes and communication to make the sales process more efficient
• Picks up and delivers client items as needed
• Maintains a professional image to interface with corporate clients

Requirements and Criteria

• Confident, independent worker
• Strong communication skills (verbal and written, plus listening skills)
• Excellent organizational skills
• Outstanding time management skills
• Professional customer service skills
• Social media savviness (especially on LinkedIn & Instagram)
• Proficient using multiple forms of technology (Google Drive products, Microsoft products, etc.)
• Possesses basic accounting skills (such as balancing accounts)
• Enjoys being flexible and multitasking
• Motivated to tackle challenges
• Yearns to work in a fast-paced team environment
• Ability to bend and lift up to 20 lbs
• Valid Drivers License requires (Exception : Larger metropolitan areas)
• Two years office-related experience is preferred.
• Experience with a sales-oriented environment is a plus!
2 days ago