Search jobs > Charlotte, NC > Incident management

GCO Business Continuity & Incident Management Manager

Truist
Charlotte, NC
Full-time
Part-time

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below.

Specific activities may change from time to time.

1. Participate in business continuity planning and execution of exercises, providing risk advisory feedback.

2. Participate in design and execution of DR planning and execution of exercises, providing risk advisory to tech owners.

3. Participate in resiliency planning and ongoing routines for the enterprise, providing risk advisory to technology teams.

4. Ensure business continuity testing and DR testing are executed according to plan and measured.

5. Provide reporting on results of DR and BC testing, identifying areas for improvement.

6. Work with partners to evaluate evolving risks and ensure risk mitigation plans are established to improve processes.

7. Participate in actual events to monitor activities, ensure processes are followed, actions and risks are addressed real time, and facilitate technology retrospective review.

8. Partner with risk advisory peers aligned to tech leaders, line of business peers and second line partners.

9. Participate in establishing and reviewing key processes and controls.

10. Review and provide feedback on control testing and assessment results, and monitor action plans accordingly.

11. Participate in issue identification, establishment of strong remediation plans, and monitor successful completion.

12. Participate in new technology decisions to understand DR and BC expectations and integration.

13. Provide coaching and mentoring to support growth and development of teammates and provide a pipeline of talent to the organization.

QUALIFICATIONS

Required Qualifications :

The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree in Business, Finance or science / academic field, or equivalent education and related training or experience.

2. 5 years of risk management leadership experience in financial services or related field

3. Deep working knowledge of key risk types within assigned areas of focus

4. 3 years proven leadership experience in resiliency and disaster recovery and working knowledge of impact / integration with business units.

5. Working knowledge of rules / laws / regs aligned to technology for business continuity and incident management.

6. Strong experience and background in core focus areas as defined by assigned business unit.

7. Strong verbal and written communication skills.

8. Ability to think critically and creatively to problem solve and improve process to mitigate risk.

9. Ability to navigate the organization, conduct discussions across all levels of the company.

10. Ability to provide effective challenge to across levels of the organization.

11. Ability to travel, occasionally overnight.

Preferred Qualifications :

1. Master’s degree in finance or equivalent science / academic field.

2. Seven years’ experience in resiliency, DR and incident management.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation : All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.

Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.

Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.

20 days ago
Related jobs
Promoted
Truist Financial
Charlotte, North Carolina

As part of the Governance and Control leadership team, will provide risk advisory engaging in business continuity activities and incident management response activities. Working knowledge of rules/laws/regs aligned to technology for business continuity and incident management. Participate in busines...

Truist
Charlotte, North Carolina

Working knowledge of rules/laws/regs aligned to technology for business continuity and incident management. Participate in business continuity planning and execution of exercises, providing risk advisory feedback. Ensure business continuity testing and DR testing are executed according to plan and m...

Promoted
Bank of America Corporation
Charlotte, North Carolina

Demonstrates business acumen to facilitate the implementation of solutions in regards to business recovery at the time of an incident and/or event. Represent incidents in operational status and incident review meetings as well as post problem review and incident follow up. Conducts current-state ris...

Promoted
City National Bank
Charlotte, North Carolina

BUSINESS CONTINUITY RISK MANAGEMENT LEADWHAT IS THE OPPORTUNITY?Business Continuity Risk Management (BCRM) program is in the second line of defense and is accountable for CNB's BCRM strategy and framework, enabling CNB to identify, measure, monitor, and mitigate the risks associated with business co...

Promoted
Bank of America Corporation
Charlotte, North Carolina

The Business Oversight Manager role is part of the Merrill Wealth Management COO team and will focus on managing a team of Complaint Oversight Specialists and Analysts tasked with resolving Merrill broker-dealer customer-related inquires and complaints. Wealth Management Client Care Center of Excell...

TD Bank, N.A.
Charlotte, North Carolina

Oversee, support and drive closure of vendor incidents and crisis management activities including: Security Incident Management, performing triage, initial risk assessment, escalation/notification as required to incident teams. Manager - TPRO Vendor Incident & Crisis Management oversees and leads a ...

Bank of America
Charlotte, North Carolina

The activities include the oversight and adherence to the GFC policy with a focus on quality control monitoring and inspection, investigation procedures, governance and oversight, project management, business support, vendor management and onboarding and operational excellence. Change management or ...

City National Bank
Charlotte, North Carolina

BUSINESS CONTINUITY RISK MANAGEMENT LEAD WHAT IS THE OPPORTUNITY? Business Continuity Risk Management (BCRM) program is in the second line of defense and is accountable for CNB's BCRM strategy and framework, enabling CNB to identify, measure, monitor, and mitigate the risks associated with business ...

TD Bank, N.A.
Charlotte, North Carolina

Security Incident Management, performing triage, initial risk assessment, escalation/notification as required to incident teams. Partner with control partners, businesses and forward-deployed Business Segment Relationship Management leads, VMOs and other TPRO COEs. Contributes to the strategic direc...

Lowe's Companies
Charlotte, North Carolina

Bachelor's Degree in Computer Science, CIS, Business Administration, Finance or related field (or equivalent work experience in a related field) and 8-10 Years Experience in Business, Technology, Finance, Engineering, Program/Product Management, Technology Vendor Management, Procurement or Consultin...