Oliver Wyman - Assistant EA Manager

Responsibilities

• Management
• Manage small team
• Assist EAs with individual annual performance goal setting
• Participate in mid- and end-year review discussions for the EAs. Solicit feedback from supported Partners to address potential performance challenges and to improve service provided
• Work with the EA Management team to calibrate performance ratings
• Help with creating positive and collaborative team dynamics
• Be the team's first point of contact for conflict resolution
• Collaborate with Regional EA Management Team and local office leadership on process enhancements to improve efficiencies and capacity management
• Occasional involvement in special projects for EA Department
• Occasional involvement in special projects involving regional coordination such as training, teambuilding, etc.

Recruitment

• Recruit and train new EAs
• Integrate newly hired EAs into the workflow of the team

Training

• Coordinate training schedule of new team members with EA Management Team and Local Training Coordinator.
• Revise new hire training in collaboration with the EA Management Team and Local Training Coordinator based on new hire feedback
• Identify skills / learning gaps for the entire EA team and determine new training modules to be developed
• Meet regularly with EA Management Team and Local Training Coordinator to review training strategy, training materials and amend based on identified gaps / direct feedback

Daily administration, Partner support and client development

• Act as a role model EA for Partners, Principals or SPs
• Coverage for the team when EA Coverage is not available.
• Maintain diaries, schedule internal and external meetings, conference calls, video conferences,municate with clients and infrastructure staff as appropriate
• Coordinate travel and amodation, book cars, rail tickets, etc.
• Prepare letters, proposals and other documents
• Prepare monthly timesheets and expense reports for each assigned individual
• Assist with greeting clients, booking and setting up meeting rooms and organizing catering
• Provide business development and CRM support

Experience Required :

• 5+ year of working experience and / or 1-3 years' experience as EA
• Previous people management / supervisory experience required
• This role may require occasional travel and flexibility to amodate additional in-office days, as needed
• Experience in working in high pace environment with many demands from various stakeholders

Attributes

• Firm but fair
• Mature and calm
• Respect of confidentiality around HC issues
• Collaborative and team player
• Problem solver
• Strong service focused
• Excellentmunicator and negotiator
• Strong listening skills
• Self-starter
• Able to prioritize and juggle several tasks at once
• Familiar with local labor laws

Skills

Advanced knowledge of email systems (Outlook preferred), Microsoft Office

Marsh & McLennanpanies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital.

• It is the parentpany of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor;
• Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services;

and Oliver Wyman, the management consultancy. With over 81,000 colleagues advise clients in 130 countries and annual revenue of nearly $19 billion, Marsh & McLennanpanies provides analysis, advice and transactional capabilities to clients in more than 130 countries.

Its stock (ticker symbol : MMC) is listed on the New York, Chicago and London stock exchanges.

Marsh & McLennanpanies offerspetitive salaries andprehensive benefits and programs including health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs.

For more information about ourpany, please visit us at : mmc. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients.

For more information, please visit us at : mmc / diversity. Marsh McLennan and its Affiliates are EOE Minority / Female / Disability / Vet / Sexual Orientation / Gender Identity employers. Job ID R 273451