Jornada laboral : Tiempo completo Descripcin de la oferta
En Axel Hotels seleccionamos un / a Front Desk Agent para incorporacin en nuestro Hotel en BARCELONA.
Si eres tenaz, responsable, sanamente ambicioso y motivado, nos encantar que crezcas con nosotros.
FILOSOFA AXEL
Axel Hotels es una cadena de hoteles dirigida al pblico LGBTQ . Pero por encima de todo, es un espacio libre donde la diversidad y el respeto son valorados y son igualmente bienvenidos dos hombres, dos mujeres, o un hombre y una mujer.
Cualquier persona sin prejuicio de su tendencia sexual es bien recibida, valorada y respetada.
Por eso, no queremos definirnos como gay, Axel Hotels va ms all, y ha inventado un nuevo trmino : heterofriendly .
Un espacio pensado para el pblico LGBTQ , pero abierto a todo el mundo.
MISIN :
Conseguir la mxima satisfaccin del husped, a travs de un trato personalizado y servicio de excelencia.
RESPONSABILIDADES DEL PUESTO :
Tareas fundamentales derivadas del puesto.
Check-in / out
Atencin al pblico
Atencin telefnica
Gestin de reservas
Facturacin, entre otras.
Disponibilidad para realizar turnos rotativos.
COMPETENCIAS :
- Trabajo en equipo
- Actitud comercial
- Responsable y organizad@
- Vocacin de servicio
- Actitud pro-activa
- Personalidad dinmica
- Resolutiv@
- Flexibilidad
- Comunicacin verbal y no verbal
- Adaptacin al cambio y disponibilidad para realizar turnos rotativos.
Requisitos
EXPERIENCIA NECESARIA :
- Experiencia mnima de 2 aos como recepcionista en hotel similar categora.
- Imprescindible nivel de Ingls Alto.
- Muy valorable otros idiomas.
- Se valora experiencia con sistema TESIPRO
FORMACIN :
Formacin Profesional o Ciclo Formativo Grado Medio / Superior en Hostelera y Turismo.
Valorable Diplomatura de Turismo.
SE OFRECE :
- Posibilidad de movilidad geogrfica en nuevos proyectos
- Posibilidades reales de progresin en la empresa.
- Responsabilidad y Auto exigencia
- Humildad, Auocrtica y Honestidad
- Empata, Compasin y Generosidad
- Perspicacia e Iniciativa
- Esfuerzo y Sacrificio
- Criterio, Prudencia y Precisin
Jornada laboral : Tiempo completo
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