Student Success Navigator, Catto Scholarship

Position Title :

Student Success Navigator, Catto Scholarship

Requisition Number : SCA00855

General Description :

Reporting to the Assistant Director, the Student Success Navigator, Catto Scholarship provides a high-quality onboarding and orientation experience designed to get students off to a solid and supported start as a Catto Scholar. The Student Success Navigator will work with the entire Catto Scholarship team, Enrollment Management, Educational Support Services, and other areas at the College to successfully take students from the admissions process through orientation and bridge programming, providing a broad range of guided supports and services to scholarship recipients. This includes, but not limited to, ensuring Catto Scholars meet all eligibility requirements for a seamless onboarding experience; helping students identify potential barriers to success and connecting them to supports and resources at the outset; connecting all students to their respective Catto Student Success Coach and working with students throughout their time at the College to ensure they are fully prepared—academically, personally, and professionally—for their next step, whether transferring to a four- year institution or entering the workforce.

The primary focus of the Student Success Navigator will be recruiting and supporting students interested in pursuing careers in education (i.e., future teachers).

College Intro :

Success starts at Community College of Philadelphia. Innovators and difference makers work at Community College of Philadelphia. Diversity thrives at Community College of Philadelphia. We are a college that is committed to promoting a work environment that attracts and retains talented and diverse faculty and staff. We challenge each other and ourselves to achieve at the highest level while contributing to the mission of the College and the betterment of Philadelphia. We value and support an intellectually dynamic community to prepare our students for global citizenship. Join us and become a part of a community that has long been and will continue to be generators of generational chance in this city and beyond.

Community College of Philadelphia is an open-admission, associate-degree-granting institution which provides access to higher education for all who may benefit. Its programs of study in the liberal arts and sciences, career technologies, and basic academic skills provide a coherent foundation for college transfer, employment and lifelong learning. The College serves Philadelphia by preparing its students to be informed and concerned citizens, active participants in the cultural life of the city, and enabled to meet the changing needs of business, industry and the professions. To help address broad economic, cultural and political concerns in the city and beyond, the College draws together students from a wide range of ages and backgrounds and seeks to provide the programs and support they need to achieve their goals.

Specific Responsibilities :

• Serve as the primary liaison between incoming Catto Scholars, Catto Scholarship Office, and Enrollment Management, supporting students throughout the admissions and financial aid process.
• Actively connect students to College departments and community resources to ensure eligibility is established and documented at initial enrollment and throughout enrollment at the College.
• Assist students in navigating critical enrollment and onboarding requirements such as verifying residency, satisfying placement, successfully completing FAFSA and the financial aid verification process, accessing academic advising, etc.
• Facilitate the Catto Scholars orientation experience and bridge for Catto Scholars in collaboration with the Catto Scholarship Office staff, Educational Support Services and other departments at the College.
• In partnership with the CCP Cares team, connect students with College offices such as KEYS, Single Stop, Counseling, etc. during the enrollment and onboarding process to uncover and address basic needs at the start of enrollment.
• Actively participate in Student Assistance Team (SAT) meetings with Catto Scholarship Office staff to regularly review student progress and identify and address the mitigation and removal of barriers impacting retention and completion.
• Work with other Catto Scholarship Office staff, Education Support Services and other offices at the College to implement and ensure a successful bridge experience for students.
• In collaboration with the Catto Executive and Associate Directors and the Office of Marketing and Communications, assist in the coordination of marketing materials and maintain the Catto Scholarship Office website, ensuring all information is accurate and regularly updated.
• Assist the Associate Director in creating and facilitating virtual events such as webinars and incoming student success events for Catto Scholars.
• Travel between the College’s Main Campus and Regional Centers to support students during the enrollment and onboarding process as needed.
• Cultivate and sustain strong partnerships with four-year colleges and universities to actively monitor, enhance, and troubleshoot the transfer experience for Catto Scholars pursuing careers in education.
• Oversee and actively engage a caseload of Catto Scholar graduates pursuing education careers through regular check-ins, targeted outreach, and data- informed follow-up to ensure progress and address emerging needs.
• Accurately document, maintain, and track all student interactions, information, and progression throughout the onboarding and enrollment process and document outcomes.
• Ensure confidentiality of students’ records and information.
• Maintain service that is inclusive and that encourages, supports, and celebrates the diversity of the College community.
• Deliver quality customer service to both internal and external constituents in a professional, helpful and courteous manner.
• Maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological and ethnic backgrounds.
• Other duties as assigned.

Minimum Qualifications :

Preferred Qualifications :

Work Location : Main Campus

Benefits Summary : Benefits :

“Success Starts Here” at Community College of Philadelphia. We recognize that our success as a college and the success of our students starts with our employees. Our employees are vital to our success. Our total compensation package includes a comprehensive offer of benefits that are unrivaled by most.

Full-time faculty and staff benefits include :

Additional College benefits :

For More information about the College benefits and eligibility based on employee class, please visit : https : / / www.myccp.online / human-resources / benefits-eligibility

Salary Grade or Rank :

Min Salary / Hourly Rate :

$ 47,389

Max Salary / Hourly Rate :

$60,000

Job Posting Open Date :

08 / 26 / 2025

Type of Position : Administrator

Employment Status : Full-Time

Special Instructions to Applicants :

Interested candidates should complete an online application.

Community College of Philadelphia is an equal opportunity employer and does not discriminate on the basis of race, sex, sexual orientation, gender identity, religion, color, national or ethnic origin, age, disability, status as a Vietnam Era Veteran or disabled veteran or any other status protected by law, in matters pertaining to employment.