Front Desk Assistant
Job Description
Job Description
Front Desk Assistant Arden 1st Shift - $16.00 / hr.
PrideStaff is recruiting for a Front Desk Assistant for a dog daycare located in Arden . This is a great opportunity for an individual that is customer focused and loves dogs!
Duties and Responsibilities :
- Onboarding new customers by explaining the Camper Interview process to pet parents.
- Answering phones, responding to e-mail inquiries, and following up on potential leads
- Educating pet parents on the benefits of daycare and socialization for their dog(s)
- Manage reservations via phone, email, and the portal.
- Knowledgeable of our services to answer questions and to upsell services.
- Manage client concerns in a timely fashion.
- Review vaccine records.
- Sweep, mop, and deep clean all lobby surfaces.
Qualifications and Requirements :
- Previous customer service work experience as must.
- Must possess excellent communication skills and be comfortable with both pets and people.
- Extremely detailed oriented.
- Must be able to multi-task.
- Ability to work in different software platforms.
What’s In It For Me :
- Able to work with dogs!
- Eligible for weekly bonus
- Opportunity to grow
- Flexible schedule
Hours of Work : Monday to Sunday : 6 : 30am-7 : 30pm. Days and Hours worked are flexible. Must be available to work weekends and holidays.
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