Risk Manager, Sales Abuse Prevention

The Selling Partner Trust and Store Integrity team is tasked with identifying and preventing abuse for our customers and brand owners worldwide.

Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems.

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.

The Selling Partner Trust and Store Integrity team designs and implements policies, tools, and technology innovations to protect customers.

We are looking for a Risk Manager to manage critical and high impact projects. The ideal candidate should be passionate about helping us ensure that customers have a trustworthy buying experience and that brand owners and selling partners using Amazon are successful listing and selling their products.

Your decisions are not only fundamental to helping protect customers and selling partners but will help maintain the health of Amazon’s catalog and product listings ecosystem.

Key Responsibilities

• Conduct initial investigations to assess abuse and large-scale investigations to derive insights about tactics used to conduct abuse on our stores.
• Complete risk analyses on Selling partner populations using big data.
• Write deep dive documents summarizing investigations and proposing solutions.
• Own projects designed to improve operational and process efficiency, including accessing and analyzing data and working extensively with external teams.
• Support teams in responding to, investigating, and managing incidents and escalations around different types of abuse.
• Use high-level judgment to own our most complex enforcement decisions.
• Identify gaps and risks in Amazon's current mechanisms and policies and recommend solutions to product / policy owning teams.
• Effectively prioritize opportunities in an ambiguous environment.
• Monitor media and global events to develop awareness of trends in e-commerce.

Minimum Qualifications

• 6+ years of compliance, audit, or risk management experience.
• Knowledge of Microsoft Office products and applications at an advanced level.
• Bachelor's degree or equivalent.
• Project Management Professional (PMP) or equivalent certification.
• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent.
• Master's degree or equivalent.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit https : / / www.amazon.jobs / en / disability / us.

• Los Angeles County applicants : Job duties for this position include : work safely and cooperatively with other employees, supervisors, and staff;
• adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service;

and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation.

Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000 / year in our lowest geographic market up to $185,000 / year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits.

For more information, please visit https : / / www.aboutamazon.com / workplace / employee-benefits.

This position will remain posted until filled. Applicants should apply via our internal or external career site.

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