A company is looking for an SMB Customer Success Manager to drive product adoption and customer retention.Key Responsibilities : Act as the primary customer contact focusing on product adoption and contract utilizationDevelop renewal plans in partnership with renewals management to secure renewals and growthLiaise with internal teams to advocate for customer needs and drive product developmentRequired Qualifications : 3-5 years of experience in a Customer Success or customer-facing role in Software or MartechExperience managing a book of 40-60 customersExperience training and enabling multiple customer personas on softwareAbility to coordinate and influence internal and external stakeholders effectivelyComfortable in a start-up environment with a focus on agility and continuous improvement
SMB Customer Success Manager
A company is looking for an SMB Customer Success Manager to drive product adoption and customer retention. ...
Customer Success Manager - Travelbank
Consistent track record of highly professional customer service in a fast-paced, dynamic environment Strong interpersonal skills and experience buil Manager, Travel, Customer, Retail, Banking, Skills. Energy and passion for delighting customers, eager to exceed their goals and expectations. ...
Customer Success Manager West
A company is looking for a Manager, Customer Success, West (Remote). ...
Customer Success Manager
As a Customer Success Manager, you will be responsible for everything about your portfolio of customers after the initial sale. Develop success plans to help customers understand the actions they need to take to achieve success to drive customer outcomes and value realization. Partner with the Renew...
Manager Mid-Market Customer Success
A company is looking for a Manager, Mid-Market Customer Success (East Coast). ...
Evercommerce Payment Solutions - Customer Success Manager - Growth, Remote (us/denver)
We are looking for a Customer Success Manager to join our EverCommerce Payment Solutions brand to develop deep relationships with an assigned portfolio of our most valuable customers to educate, drive adoption, and masterfully navigate value add conversations with customers who utilize our software ...
Customer Success Manager
The Customer Success Manager (CSM) role is focused on supporting our Marketing Solutions customers. The ideal candidate has worked for 6+ years within customer success or delivery operations in the digital marketing or AdTech industries. You are comfortable working cross group to deliver and execute...
Enterprise Customer Success Manager - Denver
We’re scaling our Customer Success team to proactively drive adoption across our existing customer base through on-boarding and customer education. Enterprise Customer Success Manager - Denver. Customer-centric and have 3+ years in a Customer Success or Account Management role. You’ll advocate for t...
Renewals Customer Success Manager
Working with customers to define business outcomes and orchestrate a comprehensive success plan inclusive of customer objectives, milestones, risks and metrics . Conducting regular cadences, quarterly and annual customer success reviews to ensure customers get the most value out of their RingCe...
Customer Success Manager
Strong operational skills, proactive approach to process improvement, and previous experience building out customer success initiatives and best practices that retain customers. Strong operational skills, proactive approach to process improvement, and previous experience building out customer succes...