Job Description
Find out if this opportunity is a good fit by reading all of the information that follows below.
Assistant Front Office Manager
Inspiring and engaging. As an Assistant Front Office Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Division Operations, and ensure an exceptional guest journey.
What you will be doing :
- Lead and manage all aspects of the Front Office department and ensure all service standards are followed with friendly and engaging service
- Coach and train front office employees
- Assist and perform all tasks of front desk operations
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Maximize rooms revenue strategies and practices
- Flexible shifts may include mornings, evenings, weekends, and holidays
Qualifications : Qualifications
Qualifications
Your experience and skills include :
- Service focused personality is essential
- Previous leadership experience in hospitality required
- Prior experience working with Opera or a related system an asset
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
Additional Information
What’s in it for you :
- Paid time off
- Medical, Dental and Vision Insurance
- 401K Retirement Plan
- Complimentary Shift Meal
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academy designed to sharpen your skills.
- Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
- Career development opportunities with national and international promotion opportunities
Qualifications
Your experience and skills include :
- Service focused personality is essential
- Previous leadership experience in hospitality required
- Prior experience working with Opera or a related system an asset
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
Additional Information
What’s in it for you :
- Paid time off
- Medical, Dental and Vision Insurance
- 401K Retirement Plan
- Complimentary Shift Meal
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academy designed to sharpen your skills.
- Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
- Career development opportunities with national and international promotion opportunities
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