Senior Claims Examiner - MPL

Job Type : Permanent

Permanent

Build a brilliant future with Hiscox

Build a brilliant future with Hiscox

The Senior Claims Examiner adjudicates assigned claims within given authority. Duties include, but are not limited to :

• Resolves moderate to complex claims that includes all phases of litigation
• Documents claim files per Best Practices
• With minimal supervision, drafts coverage letters, including reservation of rights and denial letters
• Timely sets reserves
• Provides exceptional customer service
• Identifies emerging exposures and claims trends
• Drives litigation to manage deployment and utilization of defense counsel
• Identifies suspected fraudulent claims and refers to special investigations unit
• Participates in Claims Projects as needed
• Participate in reserving roundtables and pre-trial roundtables

The Team

The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise.

The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners.

With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling.

Requirements

6+ years of claims handling experience. A JD from an ABA accredited law school and litigation practice may be considered as a supplement to claims handling experience Advanced knowledge of claims analysis In depth knowledge of standards for claims documentation and legal filings Proven ability to actively and effectively negotiate settlement of moderate to complex claims Experience in mentoring and training other claim professionals Advanced analytical skills Strong verbal and written communication skills Active insurance adjuster’s license B.

A. / B.S degree from an accredited College or University preferred

Additional Factors Considered

Subject matter expertise Mediation, arbitration or trial attendance Demonstrated take charge attitude and ability to work with minimal oversight within their authority levels Identifies and suggests improvements to processes within the claim department and raises with manager Demonstrated steps taken toward additional certifications by an approved authority such as a CPCU, ARMS or AINS designation

Hiscox Values

At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.

• Courage : Dare to take a risk
• Human : Clear, fair & inclusive
• Ownership : Passionate, commercial & accountable
• Integrity : Do the right thing, however hard
• Connected : Together, build something better

What Hiscox USA Offers

• Competitive salary and bonus (based on personal & company performance)
• 401(k) with competitive company matching
• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
• Company paid group term life, short- term disability and long-term disability coverage
• 24 Paid time off days, 10 paid holidays, and ability to purchase 5 PTO days
• Paid parental leave
• 4 week paid sabbatical after every 5 years of service
• Financial Adoption Assistance and Medical Travel Reimbursement Programs
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
• Company paid subscription to Headspace to support employees’ mental health and wellbeing
• Recipient of 2021 Cigna’s Well-Being Award for having a best-in-class health and wellness program
• Dynamic, creative and values-driven culture
• Modern and open office spaces, complimentary drinks
• Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation

About Hiscox

As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other.

We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve.

We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

About Hiscox US

Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.

Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.

We also understand that working life doesn’t always have to be nine to five’ and we support flexible working wherever we can.

No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Salary Range - $85,000 - $115,000

Work with amazing people and be part of a unique culture

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Work with amazing people and be part of a unique culture