Sign on bonus for our next team player! Join an agency that cares about their employees! Excellent compensation package and full benefits! If you are a dedicated and bilingual individual looking to make a positive impact within the Hispanic community, we invite you to apply for this exciting opportunity.
Join us in providing trusted insurance solutions and building lasting relationships. As a Bilingual Customer Service Representative, you will receive training and development in the insurance industry.
This position requires the candidate to be fluent in English and Spanish.
Hittle Insurance is a dynamic and independent insurance agency serving Hamilton County and the greater Indianapolis area.
We are committed to providing personalized insurance solutions to a diverse clientele, with a special focus on serving the Hispanic community.
Our agency takes pride in fostering a collaborative and inclusive work environment, where our team members are empowered to excel and make a meaningful impact on the lives of our clients.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Career Growth Opportunities
Evenings Off
Responsibilities
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Provide exceptional customer service.
- Answer incoming phone calls with a sense of urgency.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Process customer policy change requests.
- Responds to all inquiries, within specified timeframe.
- Schedule appointments for sales staff to meet prospective customers.
Requirement
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Strong communication skills, both oral and written.
- Fluent in both English and Spanish.
- Cultural competence and an understanding of the Hispanic community.
- Willingness and ability to obtain a Property & Casualty License.
- Must pass background check.
- Must have reliable transportation.
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