Mitigation Crew Chief

Benefits :

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Summary

The Mitigation Crew Chief is responsible for leading a team of Mitigation Technicians to successfully execute disaster restoration projects.

This position requires strong leadership, technical expertise, safety awareness, and a focus on customer satisfaction.

Key Responsibilities :

• Project Management : Assess damage, develop mitigation plans, order necessary materials, assign tasks, and oversee project schedules to ensure timely completion.
• Team Leadership : Guide and motivate Mitigation Technicians, provide training and coaching, and address performance issues.
• Quality Control : Ensure all work adheres to industry standards, company protocols, and safety regulations. Inspect job sites for proper execution.
• Customer Communication : Serve as a point of contact for clients, providing clear updates, managing expectations, and resolving concerns.
• Documentation : Complete detailed job reports, including damage assessments, photos, moisture readings, and work summaries.
• Safety Compliance : Promote and enforce a safe work environment, ensure the use of PPE, and conduct safety briefings.
• Equipment Management : Maintain inventory of equipment and supplies, schedule maintenance, and oversee proper tool and equipment use.
• Training and Development : Stay updated on industry standards, attend relevant training, and identify training needs for crew members.

Qualifications :

• High school diploma or equivalent.
• 3+ years of experience in the restoration industry, with previous leadership experience preferred.
• Proven technical expertise in water damage restoration, mold remediation, and fire / smoke cleanup.
• Valid driver's license
• Strong organizational and time management skills.
• Ability to work under pressure and prioritize tasks in high-stress environments.
• Excellent communication skills, both verbal and written.
• Problem-solving and decision-making abilities.

Desired Certifications :

• IICRC Water Restoration Technician (WRT)
• IICRC Applied Structural Drying Technician (ASD)
• IICRC Applied Microbial Remediation Technician (AMRT)
• OSHA safety certifications

Compensation and Benefits :

• Competitive salary commensurate with experience.
• Benefits package (may include medical, dental, vision, 401k, paid time off, company vehicle).
• Opportunities for growth and advancement within the company.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.

SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.