Search jobs > Bentonville, AR > Director of operation

Director of Operations

The Buttered Biscuit
Bentonville, AR, United States
Full-time

Looking for a team member who wants to have an integral role in the rapidly growing upscale modern

southern breakfast, brunch and lunch restaurant. We care about cultivating a food-focused dining experience

that embraces unique and diverse personalities while delivering on handcrafted classic southern food.

Culture is #1. Are we a good fit for you?

You :

Have a heart for people & embrace the diversity of personalities to develop them to their highest

potential - building high functioning teams and personal development of others bring you joy

  • Enjoy building and implementing strategic objectives to deliver consistently strong results
  • Are always up for an adventure and take ownerships of results
  • Naturally positive in your speech, image, and action
  • Have passion for serving others and energized by interacting with others

Us :

  • We strive to bring a smile to everyone's face by what we do and how we treat each other
  • Desire to have a positive influence on all we come in contact with
  • To satisfy guests so people testify and become super fans!
  • Create an environment of growth professionally and personally
  • Serving our community by providing high quality food & service
  • Families come first, being present with our families in the evening (Restaurant Hours : 6 : 30am-3pm)
  • Love winning!

Key Responsibilities :

Operational Excellence : Lead guest-centric initiatives, ensure compliance with The Buttered Biscuit

standards, and guide management in achieving financial targets, and leading continuous

improvement initiatives to enhance productivity, reduce waste, and streamline operations

Sales and Revenue Growth : Implement innovative sales strategies, and drive incremental sales

through effective leadership.

Leadership and Strategic Oversight : Develop strategic plans, monitor performance metrics, mentor

General Managers, build pipeline of talent, and foster a culture of excellence.

Team Development and Support : Recruit, onboard, and train management teams, provide coaching

and feedback, and resolve personnel issues.

Build Relationships with Key vendors : Building and maintaining relationships with suppliers, vendors,

and other external partners to negotiate favorable terms and ensure supply chain efficiency

Health and Safety : Ensuring that health and safety regulations are followed to provide a safe working

environment for employees

Required Qualifications :

  • Bachelor's Degree preferred
  • 5+ years of experience in multi-unit management leadership in a full-service restaurant company

casual, upscale casual, or fine dining).

  • Holidays are required, except for Thanksgiving Day, Christmas Day, and Easter
  • Strong passion for delivering exceptional guest experiences with a guest-centric mindset.
  • Proven track record in driving sales growth and achieving KPIs.
  • Strong financial acumen and proficiency in POS and corporate software systems.
  • Excellent interpersonal communication, critical thinking, and emotional intelligence.
  • Prior experience in opening restaurants is strongly preferred.

Working Conditions :

  • Ability to stand, walk, and perform physical tasks for extended periods.
  • 80% in the restaurants, 20% in support / corporate office
  • Weekend availability required

Job Type : Full-time 45-50 hr / week

Benefits :

  • Dental insurance
  • Employee discount
  • Semi-flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance
  • 1 day ago
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