Search jobs > Los Angeles, CA > Customer service assistant
As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and support.
You will assist with inquiries, resolve issues, and ensure a positive experience for all customers.
Key Responsibilities :
- Respond to customer inquiries via phone, email, and chat promptly and professionally.
- Provide accurate information about products and services.
- Assist customers with order processing, returns, and exchanges.
- Handle customer complaints and resolve issues effectively and efficiently.
- Maintain customer records and update information as needed.
- Collaborate with other departments to ensure seamless service delivery.
- Identify opportunities for process improvements to enhance customer satisfaction.
- Stay updated on product knowledge and company policies.
Qualifications :
- High school diploma or equivalent; associate degree preferred.
- Previous experience in customer service or a related field is a plus.
- Strong communication and interpersonal skills.
- Proficient in using customer service software and Microsoft Office Suite.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Excellent problem-solving skills and attention to detail.
- Positive attitude and a customer-focused mindset
Customer Service Assistant
As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and support. Previous experience in customer service or a related field is a plus. Proficient in using customer service software and Microsoft Office Suite. You will assist with i...
Entry Level Customer Service Assistant
Entry Level Customer Service Assistant Duties and Responsibilities: Achieve and exceed sales and marketing goals Drive customer preference for our client’s products and loyalty to their brands Ensure timely and accurate, two-way communication between the clients and the customer Effective and ...
Administrative Assistant / Customer Service Representative
We are seeking a professional and personable Administrative Assistant / Customer Service Representative to join our team. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. Answer customer calls and correspondence regarding new or exi...
Administrative Assistant/Customer Service Representative
This is your opportunity to start a lifelong career with unlimited opportunity.Discover the flexibility youve been searching for by taking a minute to finish our online application.No experience, Willing to train.Ability to work within recognized turnaround times.Must have exceptional social skills ...
Management Assistant - Customer Service Representative
Demonstrate exceptional customer service while applying focused sales techniques to determine customer needs to enhance their rental experience. Assist customers by effectively responding to or resolving customer service issues. Perform other customer-related duties to ensure our service exceeds cus...
Remote Administrative Assistant/Customer Service
The Remote Administrative Assistant/Customer Service will play a pivotal role in ensuring the smooth operation of our travel services and providing exceptional administrative support to our team. Apply now to become our Remote Administrative Assistant/Customer Service and help us elevate our travel ...
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E...
Administrative Assistant/Customer Service Representative
We are looking for a Data Entry Specialist whose main function is providing excellent customer service by quickly and accurately processing submissions sent electronically by our members. Reliable internet service with 10MB upload/download ability in your home. ...
Customer Service / Benefits Specialist (Work from Home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Executive Assistant (Entry Level) (Remote)
D Aceto Services LLC is seeking a motivated and detail-oriented Entry-Level Executive Assistant to join our remote team. In this role, you will provide essential support to executive team members, helping to streamline operations and enhance productivity. This position is ideal for individuals looki...